Introduction
Healthcare and life sciences organizations are navigating a rapidly changing digital landscape. Advances in artificial intelligence, automation, data-enabled tools, and other digital innovations are reshaping how work gets done, how leaders guide change and performance, and how organizations prepare their people for the future.
Through this survey, we hope to gain insights on digital innovations:
- Perceived and real impact on productivity
- Impact on vitality
- Societal and environmental impacts
- Greatest opportunities in the organization and industry
For the purposes of this survey, “digital innovations” refers collectively to artificial intelligence, automation, advanced digital technologies, data-enabled tools, and related innovations that are changing how work is performed.
Some examples beyond generative AI include:
Pharma Manufacturing: Cold-chain monitoring sensors to ensure vaccines and biologics remain at exact temperatures during transit.
Blockchain & Distributed Ledgers Supply Chain Integrity: Tracking pharmaceuticals from manufacturing to the patient to prevent counterfeit drugs from entering the market.
Immersive Technologies (VR/AR/MR) Medical Devices & Hospital Care: AR overlays for surgeons during complex procedures (e.g., vein visualization or 3D organ mapping).
Life Sciences: VR simulations for training hospital staff on new medical devices or complex lab protocols without patient risk.
Workforce Health & Wellness Tools: Digital tools that support employee well-being, engagement, mental health, or personalized development (e.g., well-being apps, employee listening platforms, digital coaching, or workload analytics).