Family Service Toronto (FST) is developing a new strategic plan. People Minded Business (PMB) and Sisonke Inc. are pleased to facilitate this inclusive process.

PMB and Sisonke are asking FST constituents, including you – program participants and family members – for your thoughts and ideas about how the organization should move forward. These insights will inform FST’s future strategic priorities.

Please note that your responses are anonymous and will only be viewed by members of PMB and Sisonke. Only themes from the responses will be reported to the organization. The survey will probably take less than 5 minutes to complete, but feel free to provide as much detail as you like.

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* 1. Which FST programs and services have you and/or your family member(s) accessed? Please check all that apply:

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* 2. How long have you and your family member(s) been receiving support from FST?

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* 3. Please indicate how likely you would be to recommend FST as a place for other people to receive services: 1-10 sliding scale, where 1=Very Unlikely and 10=Very Likely

1 10
Clear
i We adjusted the number you entered based on the slider’s scale.

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* 4. Please share why you responded the way you did to the previous question.

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* 5. What could FST do to better support individuals and families? This could be offering a new service or program, changing an existing service, or something else entirely.

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* 6. How do you rate FST’s awareness of matters of equity, diversity and inclusion (including recognizing, naming and confronting white supremacy thinking)?

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* 7. How do you rate FST’s responsiveness to addressing and prioritizing matters of equity, diversity and inclusion (including recognizing, naming and confronting white supremacy thinking)?

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* 8. Is there anything we haven’t asked you about that you think FST, PMB, and Sisonke should keep in mind through the strategic planning processes?

Your input is really valuable.

Thank you for completing the survey!

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