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Fairfield County Educational Service Center - Stakeholder Survey Regarding ESC Services and Support of Local School Districts

The Fairfield County Educational Service Center (FCESC) values the input and opinions of all stakeholders as we continue to assess how to serve our local school districts better. Thank you for sharing your thoughts about these important topics. The following survey will take approximately 5 to 8 minutes to complete, with a mix of multiple choice and short answer questions.
The first set of questions asks about your general opinions regarding the field of education and the overall performance of the Fairfield County Educational Service Center (FCESC).
1.To begin, please select your affiliation (required):(Required.)
2.Do you feel that things in the field of education nationwide are generally headed in the right direction or wrong direction?(Required.)
3.Do you feel that things in the field of education in Ohio are generally headed in the right direction or wrong direction?(Required.)
4.Do you feel the Fairfield County Educational Service Center (ESC) is generally headed in the right direction or wrong direction?(Required.)
5.I believe the Fairfield County ESC is doing an excellent job of supporting local school districts.(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
6.I believe programs offered by the Fairfield County ESC meet the needs of the students in the county.(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
7.I believe the Fairfield County ESC offers programs and services that are of high quality.(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
8.I believe the Fairfield County ESC services are provided at a reasonable cost.(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
9.I believe the Fairfield County ESC billing practices are transparent and fair.(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
10.I believe the Fairfield County ESC to be of great value to the local school districts.(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
The following questions focus on the level of customer service you received while interacting with the staff at the Fairfield County ESC.
11.When contacting the Fairfield County ESC or their personnel, I am always treated in a friendly and helpful manner.(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
12.I believe the Fairfield County ESC listens to me about issues that are important to me/my district.(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
13.When a problem arises it is resolved in a timely manner.(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
14.When I need something from the Fairfield County ESC it is easy to reach someone who can help.(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
The following questions focus on communication with the Fairfield County ESC.
15.How important are high quality communications to you and your district?(Required.)
Extremely important
Somewhat important
Not important at all
16.How would you rate the communication of the Fairfield County ESC?(Required.)
Excellent
Good
Needs Improvement
Poor
17.How helpful do you find the Fairfield County ESC website when you need information?(Required.)
18.How helpful do you find emails from the Fairfield County ESC in keeping you up to date with the latest news and offerings?(Required.)
Extremely helpful
Somewhat helpful
Not helpful at all
19.Which social media tools do you use? (select all that apply)(Required.)
The following questions focus on professional development and how it is delivered.
20.How important are professional development opportunities to you and your district?(Required.)
21.I believe the quality of professional development services provided by the Fairfield County ESC meets my needs.(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
22.I believe the variety of professional development services provided by the Fairfield County ESC meets my needs.(Required.)
Strongly Agree
Agree
Disagree
Strongly Disagree
23.Do you prefer professional development opportunities that are provided in an in-person, online environment or a hybrid (combination) of those two?(Required.)
24.Do you prefer asynchronous (working at my own pace) or synchronous (working alongside my peers) professional development opportunities?(Required.)
25.What is the top suggestion you would make to improve the services or programs provided by the Fairfield County ESC?(Required.)
26.What do you think is the greatest strength of the Fairfield County ESC?(Required.)
27.What future services might you see your school district (or Fairfield County school districts in general) requesting from the Fairfield County ESC in the next five years?(Required.)
28.What characteristics do you wish the next ESC Superintendent to possess?(Required.)
29.Are you a certified or classified staff member?(Required.)