1.Overall, how satisfied were you with CAP?

Very satisfied

Somewhat satisfied

Neither satisfied nor dissatisfied

Somewhat dissatisfied

Very dissatisfied

2.Were the staff friendly and respectful?

Yes

No

Sometimes

3.How likely are you to recommend CAP to a friend or colleague?

Not at all likely

Extremely likely

Not at all likely

Extremely likely

4.What program(s) did/do you participate in?

Early Head Start

Healthy Families

Family Action

Mentoring

Permanency Resources

Temporary services- Car repairs, one time rental assistance or security deposit

Healthy Homes Production Grant (HHPG)

Tenant-Based Rental Assistance (TBRA)

Housing services- Transitional apartments, Homelessness prevention, Rapid rehousing, Permanent supportive housing, ESSHI apartments in Cazenovia

Farm Fresh

Back to School

WIC

5.Were you helped in a timely manner?

Yes

No

6.Did you get the information and/or services you requested?

Yes

No

7.Did you receive information about other CAP or community services?

Yes

No

8.After receiving CAP assistance, are you now better able to handle the concerns that brought you to the program/agency? (Such as unexpected expenses, parenting, life skills, etc.)

Yes

No

N/A

9.Did a CAP staff member follow up with you to see how you were doing after services were received?

Yes

No

10.Did CAP staff assist you in meeting your goals?

Yes

No

Somewhat

11.If CAP was not able to provide you with the support you needed, please explain. 

12.Do you have any suggestions on how we can improve our services?