CITY OF ELYRIA | COMMUNICATION SURVEY

The City of Elyria is entering a new stage of growth and transformation in 2020 - and we want you to be a part of it. Your voice is critical to our work as we evolve, innovate and make way for an engaged, thriving community where we can all be proud to live, learn, work, and play.

Thank you in advance for your feedback. Your input will directly impact the ways we communicate and engage with you as we advance this important work - together.

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* 1. I am:

A RESIDENT of Elyria

An EMPLOYEE of the City of Elyria

A BUSINESS owner/leader in Elyria

An EMPLOYEE of a business located in Elyria

Other (please specify)

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* 2. How long have you lived or worked in the City of Elyria?

Less than one year

1-4 years

5-9 years

10-14 years

15-19 years

20+ years

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* 3. How informed do you think you are about the City of Elyria?

Very informed

Somewhat informed

Not at all informed

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* 4. Where do you receive most information about the City of Elyria? (select all that apply)

The Chronicle (Elyria Chronicle Telegram)

City of Elyria website

City of Elyria social media (Facebook, Twitter, Instagram)

From my family/neighbors

e-newsletters or e-mail from City of Elyria departments

News segments on the television

News segments on the radio

Other (please specify)

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* 5. Do you think the City of Elyria is moving in the right direction or the wrong direction?

Right direction

Wrong direction

No opinion

Why do you say this?

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* 6. What do you enjoy most about Elyria?

Great parks

Great restaurants

Great people

Great shopping options

Great schools

Great culture

Other (please specify)

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* 7. How do you describe Elyria?

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* 8. How do other people describe Elyria?

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* 9. What topics are you most interested in hearing from us? (check all that apply)

Mayor Frank Whitfield updates and progress

City finances

Ward updates

Infrastructure improvements

New businesses in the City

Economic Development plans

Family friendly programming

Senior citizen opportunities

Safety updates

Sanitation/utilities reminders

Employment/training opportunities

Photos from around Elyria

Stories about Elyrians

Other (please specify)

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* 10. Mayor Frank Whitfield would like to better engage with Elyria residents, staff and business owners to learn how we can better serve your needs. Please indicate your impression of the following ways to stay connected with the City of Elyria:

	Excellent	Acceptable	Needs Improvement	Unacceptable	No Opinion
City Council Meetings	City Council Meetings Excellent	City Council Meetings Acceptable	City Council Meetings Needs Improvement	City Council Meetings Unacceptable	City Council Meetings No Opinion
State of Elyria Presentations	State of Elyria Presentations Excellent	State of Elyria Presentations Acceptable	State of Elyria Presentations Needs Improvement	State of Elyria Presentations Unacceptable	State of Elyria Presentations No Opinion
City of Elyria Website	City of Elyria Website Excellent	City of Elyria Website Acceptable	City of Elyria Website Needs Improvement	City of Elyria Website Unacceptable	City of Elyria Website No Opinion
Surveys	Surveys Excellent	Surveys Acceptable	Surveys Needs Improvement	Surveys Unacceptable	Surveys No Opinion
Listening Sessions with the Mayor	Listening Sessions with the Mayor Excellent	Listening Sessions with the Mayor Acceptable	Listening Sessions with the Mayor Needs Improvement	Listening Sessions with the Mayor Unacceptable	Listening Sessions with the Mayor No Opinion
Facebook	Facebook Excellent	Facebook Acceptable	Facebook Needs Improvement	Facebook Unacceptable	Facebook No Opinion
Twitter	Twitter Excellent	Twitter Acceptable	Twitter Needs Improvement	Twitter Unacceptable	Twitter No Opinion
Instagram	Instagram Excellent	Instagram Acceptable	Instagram Needs Improvement	Instagram Unacceptable	Instagram No Opinion
YouTube	YouTube Excellent	YouTube Acceptable	YouTube Needs Improvement	YouTube Unacceptable	YouTube No Opinion
Community Events (Apple Festival, Music on the square, etc.)	Community Events (Apple Festival, Music on the square, etc.) Excellent	Community Events (Apple Festival, Music on the square, etc.) Acceptable	Community Events (Apple Festival, Music on the square, etc.) Needs Improvement	Community Events (Apple Festival, Music on the square, etc.) Unacceptable	Community Events (Apple Festival, Music on the square, etc.) No Opinion
e-newsletters	e-newsletters Excellent	e-newsletters Acceptable	e-newsletters Needs Improvement	e-newsletters Unacceptable	e-newsletters No Opinion
Elyria Magazine	Elyria Magazine Excellent	Elyria Magazine Acceptable	Elyria Magazine Needs Improvement	Elyria Magazine Unacceptable	Elyria Magazine No Opinion
The Chronicle (Elyria Chronicle Telegram)	The Chronicle (Elyria Chronicle Telegram) Excellent	The Chronicle (Elyria Chronicle Telegram) Acceptable	The Chronicle (Elyria Chronicle Telegram) Needs Improvement	The Chronicle (Elyria Chronicle Telegram) Unacceptable	The Chronicle (Elyria Chronicle Telegram) No Opinion
WEOL/WOBL/WCLV	WEOL/WOBL/WCLV Excellent	WEOL/WOBL/WCLV Acceptable	WEOL/WOBL/WCLV Needs Improvement	WEOL/WOBL/WCLV Unacceptable	WEOL/WOBL/WCLV No Opinion
Television	Television Excellent	Television Acceptable	Television Needs Improvement	Television Unacceptable	Television No Opinion
Text Alerts	Text Alerts Excellent	Text Alerts Acceptable	Text Alerts Needs Improvement	Text Alerts Unacceptable	Text Alerts No Opinion

Comments and Feedback (optional)

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* 11. What do you think the City of Elyria is communicating well and what could be improved?

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* 12. In a perfect world, how often would you like to hear about what's happening in the City of Elyria?

Daily

Weekly

Bi-Weekly

Monthly

Rarely

Never

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* 13. Please indicate your impression of Elyria as a place to:

	Excellent	Acceptable	Needs Improvement	Unacceptable	No opinion
Live	Live Excellent	Live Acceptable	Live Needs Improvement	Live Unacceptable	Live No opinion
Learn	Learn Excellent	Learn Acceptable	Learn Needs Improvement	Learn Unacceptable	Learn No opinion
Work	Work Excellent	Work Acceptable	Work Needs Improvement	Work Unacceptable	Work No opinion
Play	Play Excellent	Play Acceptable	Play Needs Improvement	Play Unacceptable	Play No opinion
Raise a Family	Raise a Family Excellent	Raise a Family Acceptable	Raise a Family Needs Improvement	Raise a Family Unacceptable	Raise a Family No opinion

Other (please specify)

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* 14. What is your greatest hope for the City of Elyria moving forward?

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* 15. What is your greatest concern for the City of Elyria moving forward?

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* 16. Do you have a story about your history or experience in Elyria that you would like to share? (If you would prefer that we contact you rather than share your story here, please share your contact information in Question 16.)

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* 17. The City of Elyria will be hosting conversations surrounding improving communication and engagement in our City. If you would like to contribute please provide your name and the best way to reach you so that we can send an invite your way.

Name

Company (if applicable)

Address

Email Address

Phone Number

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* 18. Is there anything else you would like to add that has not been touched on by this survey?

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* 19. Thank you so much for your feedback! The results of this survey will be shared in an upcoming Elyria City Council meeting, on the City of Elyria website, and on Social Media. Please share your e-mail address below to receive future notifications.

Sincerely,

Mayor Frank Whitfield

CITY OF ELYRIA | COMMUNICATION SURVEY

Question Title

* 1. I am:

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* 2. How long have you lived or worked in the City of Elyria?

Question Title

* 3. How informed do you think you are about the City of Elyria?

Question Title

* 4. Where do you receive most information about the City of Elyria? (select all that apply)

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* 5. Do you think the City of Elyria is moving in the right direction or the wrong direction?

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* 6. What do you enjoy most about Elyria?

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* 7. How do you describe Elyria?

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* 8. How do other people describe Elyria?

Question Title

* 9. What topics are you most interested in hearing from us? (check all that apply)

Question Title

* 10. Mayor Frank Whitfield would like to better engage with Elyria residents, staff and business owners to learn how we can better serve your needs. Please indicate your impression of the following ways to stay connected with the City of Elyria:

Question Title

* 11. What do you think the City of Elyria is communicating well and what could be improved?

Question Title

* 12. In a perfect world, how often would you like to hear about what's happening in the City of Elyria?

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* 13. Please indicate your impression of Elyria as a place to:

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* 14. What is your greatest hope for the City of Elyria moving forward?

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* 15. What is your greatest concern for the City of Elyria moving forward?

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* 16. Do you have a story about your history or experience in Elyria that you would like to share? (If you would prefer that we contact you rather than share your story here, please share your contact information in Question 16.)

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* 17. The City of Elyria will be hosting conversations surrounding improving communication and engagement in our City. If you would like to contribute please provide your name and the best way to reach you so that we can send an invite your way.

Question Title

* 18. Is there anything else you would like to add that has not been touched on by this survey?

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* 19. Thank you so much for your feedback! The results of this survey will be shared in an upcoming Elyria City Council meeting, on the City of Elyria website, and on Social Media. Please share your e-mail address below to receive future notifications.Sincerely,Mayor Frank Whitfield

* 19. Thank you so much for your feedback! The results of this survey will be shared in an upcoming Elyria City Council meeting, on the City of Elyria website, and on Social Media. Please share your e-mail address below to receive future notifications.

Sincerely,

Mayor Frank Whitfield