User Feedback Form

Hello, FINRA Entitlement System Super Account Administrator!

FINRA is conducting research regarding the FINRA Entitlement System (Account Management) and its usage.  As a user of this application, your feedback is valuable in helping us identify what has been working well and where the application could be improved.  Our goal is to develop a more satisfying and effective user experience for you. 

Please take a few minutes to complete the form below.   All responses are anonymous.

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* 1. What best describes the size your organization?

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* 2. What type of registration best describes your organization?

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* 3. As part of your work, how often do you use the FINRA Entitlement System?

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* 4. How often do you use the following features of the FINRA Entitlement System?

  I do not use this feature. Rarely.  A few times a year. Occasionally.  Maybe a few times a month. Often.  Several times a week. Very often.  Daily.
Creating new user accounts
Deleting accounts
Cloning accounts
Modifying account privileges/permissions
Modifying user information (i.e. contact info)
Creating Account Administrator accounts
Certifying all user accounts annually

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* 5. How satisfied are you with the following features of the FINRA Entitlement System?

  I do not use this feature. Extremely dissatisfied. Dissatisfied. Neutral. Satisfied. Extremely Satisfied.
Creating new user accounts
Deleting accounts
Cloning accounts
Modifying account privileges/permissions
Modifying user information (i.e. contact info)
Creating Account Administrator accounts
Certifying all user accounts annually

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* 6. Based on your experience, what does the FINRA Entitlement System do well?

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* 7. Based on your experience, what does NOT work well in the FINRA Entitlement System?

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* 8. What are the top features or enhancements you would like to see in a future version of the FINRA Entitlement System?

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* 9. Can we contact you for more feedback? If so, please provide your name and email address.

If you indicated that you would like to provide more feedback, we will contact you with more details.  If you have any questions in the meantime, please send an email to Alvin.Borlaza@finra.org.

Thank you for volunteering your time and feedback to help us make FINRA products better for you!

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