Who are the top underwriters in the industry?
 
We need your help to measure and nominate the underwriters that offer the best overall service to brokers.  
 
Please fill in this short survey and nominate who you think benefits your industry as an underwriter.
 
We will release our findings on the Insurance Business Canada website in February 2022.

Survey closes on Friday, November 26, 2021.
 
For any questions or concerns, you may send an email to trixy.kalalo@keymedia.com
 
 

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* 1. Out of the following, which criteria are important to YOU with regards to the service you receive from an underwriter and which are less important? Rank the following criteria for importance from 1 (not important) to 5 (very important).

  5 (very important) 4 3 2 1 (not important)
Coverage
New business turnaround times
Claims turnaround times
Broker support
Commission structures
Overall service levels
Premium stability

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* 2. Which underwriters would you like to nominate?

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* 3. How would you rate the above nominated underwriter on the following criteria? Where 5 is excellent and 1 is poor.

  5 (excellent) 4 3 2 1 (poor)
Coverage
New business turnaround times,
Claims turnaround times
Broker support
Commission structures
Overall service levels
Premium stability

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* 4. What is the top insurance product provided by an underwriting agency in the last 12 months? Please type the underwriting agency, product and your reason.

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* 5. Have turnaround times improved or worsened over the last year? Consider both claims and new business enquiries.

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* 6. Have underwriting agencies' product range and pricing improved or worsened over the last year?

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* 7. How can underwriting agencies win more of your business in the next 12 months?

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* 8. The answers and ratings you provide in this survey will be completely anonymous and will be used as collective figures and trends across our industry reports. Your details:

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