Sharing Economy - Public - User

Sharing Economy Readiness Study: User Survey (2022/2023)

This survey is to measure the readiness to adopt the sharing economy in Malaysia.

The sharing economy is an economic activity involving sharing or giving temporary access of goods and services between providers and users on a digital platform. Popular sharing economy platforms include Grab, Foodpanda, Lalamove, GoGet, The Lorry, Freelancing, Maideasy, Airbnb, Bateriku.com, and others.

E-commerce platforms (e.g. Lazada, Shopee, etc) are NOT included.

This interview is ONLY for individuals aged 18 years and above who use at least one sharing platform.

Participation is purely voluntary.

Your privacy will be maintained, and all personal details will be anonymized.

This is a survey conducted by the Economic Planning Unit of the Prime Minister's Department, Malaysia and the Malaysian Industry-Government Group for High Technology (MIGHT).

Question Title

* 1. What is your email address? (This is to verify you are human.)

Question Title

* 2. What state do you currently live in?

Question Title

* 3. Please indicate your postcode.

Question Title

* 4. What is your citizenship status?

Malaysian

Permanent Resident

Non-Malaysian

Question Title

* 5. What is your gender?

Female

Male

Question Title

* 6. What is your age?

Question Title

* 7. What is your estimated monthly individual income?

Less than RM1,000

RM1,000-1,999

RM2,000-2,999

RM3,000-3,999

RM4,000-4,999

RM5,000-5,999

RM6,000-6,999

RM7,000-7,999

RM8,000-8,999

RM9,000-9,999

RM10,000-10,999

RM11,000-11,999

RM12,000-12,999

RM13,000-13,999

RM14,000-14,999

RM15,000 and above

Question Title

* 8. What is your estimated monthly individual income?

Question Title

* 9. What is your highest education level?

No formal education

Primary education

Secondary education

Tertiary education

Question Title

* 10. Are you working?

Yes (Full-time)

Yes (Part-time)

Question Title

* 11. What is your economic status?

I am working as an employee

I am working as an employer

I am self-employed

Unemployed

Retired

Housewife

Student

Other (please specify)

Question Title

* 12. How often do you use sharing platforms?

Daily (Once per day)

Daily (More than one time per day)

A few times in a week

A few times in a month

A few times in a year

Question Title

* 13. On average, how much do you spend on these sharing platforms per transaction/per order? (If you do not use that type of sharing platform, please put '0').

Food delivery (e.g. Grab Food, Foodpanda)

Other delivery services / Logistics (e.g. MrSpeedy, LalaMove, JustLorry)

Ride and transportation (e.g. Grab, Carpedia, MyCar)

Tourism and short-term accommodation (e.g. Airbnb)

Part-time work / Errand work (e.g. GetRunner, GoGet, FastJobs, Cidekick)

Digital and professional work (e.g. Freelancing, Workana, Collateam, Solvnex)

Domestic services (e.g. MaidEasy, PantangPlus)

Maintenance services (e.g. Bateriku.com, ServisHero)

Question Title

* 14. On average, in total, how much do you spend on these platforms per month?

Question Title

* 15. What method of payment do you use in the sharing platform? (Answer can be more than one.)

Debit card/Credit card

Online bank transfer

E-wallet (e.g. Touch n Go e-Wallet)

Cash on delivery

Other (please specify)

Question Title

* 16. Do you think that the sharing economy model is better than selling and buying?

Yes

Question Title

* 17. If yes, why?

I don’t need to own the asset

Cheaper service

More convenient to use the service (e.g. save time)

Other (please specify)

Question Title

* 18. If no, why?

I don't need sharing services right now

It's expensive

It's not convenient

Other (please specify)

Question Title

* 19. Do you plan on using sharing economy platforms more often in the future?

Yes

I'm not sure

Question Title

* 20. Please help us understand why you selected the answer above:

Question Title

* 21. What is the impact of sharing economy activities on your community?

I think the sharing economy has generated more jobs

More people can make use underutilised resources or assets

The community area became too crowded

I think it is bad for the environment

I think it affected local businesses negatively

Nothing changed

Other (please specify)

Question Title

* 22. When you use sharing platforms, do you feel that your personal data is kept secure?

Yes, I feel secure

No, I do not feel secure

I'm not sure

Sharing Economy - Public - User

Sharing Economy Readiness Study: User Survey (2022/2023)

Question Title

* 1. What is your email address? (This is to verify you are human.)

Question Title

* 2. What state do you currently live in?

Question Title

* 3. Please indicate your postcode.

Question Title

* 4. What is your citizenship status?

Question Title

* 5. What is your gender?

Question Title

* 6. What is your age?

Question Title

* 7. What is your estimated monthly individual income?

Question Title

* 8. What is your estimated monthly individual income?

Question Title

* 9. What is your highest education level?

Question Title

* 10. Are you working?

Question Title

* 11. What is your economic status?

Question Title

* 12. How often do you use sharing platforms?

Question Title

* 13. On average, how much do you spend on these sharing platforms per transaction/per order? (If you do not use that type of sharing platform, please put '0').

Question Title

* 14. On average, in total, how much do you spend on these platforms per month?

Question Title

* 15. What method of payment do you use in the sharing platform? (Answer can be more than one.)

Question Title

* 16. Do you think that the sharing economy model is better than selling and buying?

Question Title

* 17. If yes, why?

Question Title

* 18. If no, why?

Question Title

* 19. Do you plan on using sharing economy platforms more often in the future?

Question Title

* 20. Please help us understand why you selected the answer above:

Question Title

* 21. What is the impact of sharing economy activities on your community?

Question Title

* 22. When you use sharing platforms, do you feel that your personal data is kept secure?

Question Title

* 23. What do you think can make sharing economy platforms better?

Question Title

* 24. Where did you find out about this survey?

Question Title

* 25. Please insert your phone number (Compulsory only for surveys done by enumerators)