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SABFS Frontline Receptionist - Application Form
1.
Full Name & Surname
2.
Age?
18 - 25
26 - 35
36 - 45
46 - 55
56+
3.
Gender?
Male
Female
Other
4.
Ethnicity (for EEA purposes)
African
Coloured
Indian/Asian
White
Other (please specify)
5.
Contact details
6.
Email address
7.
What is the highest level of education you have completed?
Grade 12 or equivalent
Diploma or Certificate in Secretariat, Reception or Front Office Management
Other (please specify)
8.
How many years of experience do you have in managing the reception area?
Less than 1 year
1 - 2 years
3 - 5 years
6 - 10 years
More than 10 years
9.
What is your experience with switchboard management?
1 - 2 year
3 - 5 years
6+ years
10.
How do you handle difficult customer?
Listen and empathize
Offer solution
Escalate to supervisor
11.
What Administrative software are you proficient in?
MS Office
Google Suite
Other (please specify)
12.
How do you handle a high volume of calls while managing excellent customer service?
13.
How do you provide a secretarial & administrative support to the division/organisation ?
Perform other clerical duties such as filing, photocopying and document copying/collating.
Creates and prints fax cover sheets, memos, correspondence, reports, and other documents.
Updates appointment calendars.
Maintain staff attendance records.
Attend to courier services on behalf of all divisions – keep record of all sent and received packages.
All of the above
14.
What operational skills do you have?
Managing office supplies and procurement
Coordinating meetings and events
Data entry and record-keeping
Other (please specify)
15.
Kindly indicate where you currently reside in?
Gauteng
Western Cape
KwaZulu-Natal
Other (please specify)
16.
Please upload your Resume, ID copy and Qualifications.
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