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Community Well-Being Survey 2026
1.
How long has your business been operating at its current location?
0-2 years
3-5 years
6-10 years
More than 10 years
2.
Which sector best describes your business?
Retail
Hospitality/Restaurant
Professional Services
Personal Services
Not-for-Profit
Other (please specify)
3.
Approximately how many staff do you employ at this location?
Less than 10
10-25
26-50
More than 50
4.
Which type of building is your business primarily located in?
Street-level storefront
Multi-tenant commercial building
Mixed-use building (commercial + residential)
Mall / internal retail complex
Office building
Industrial / warehouse / non-retail building
Not sure
Other (please specify)
5.
With what frequency do street issues impact your business operations?
Frequently
Sometimes
Rarely
Never
6.
With what frequency do you find discarded drug paraphernalia immediately around your storefront?
Frequently
Sometimes
Rarely
Never
7.
Have you experienced any form of property damage or vandalism in the past year?
Yes
No
8.
Have you incurred costs directly related to street issues?
Yes
No
9.
What is the total estimated cost of expenses incurred as a direct result of street-related activity over the past year?
10.
Have social issues in the downtown affected any of the following business decisions in the past year? (Select all that apply)
Reduced operating hours
Increased security or staffing costs
Changed staff scheduling (e.g. no one working alone)
Delayed or cancelled investments or renovations
Considered relocating or closing
Difficulty hiring or retaining staff
Other (please specify)
None of the above
11.
Have you needed to file a police report related to street issues in the past year?
Yes
No
12.
With what frequency are you filing reports with emergency services?
Frequently
Sometimes
Rarely
Never
13.
How comfortable are you filing reports related to street issues?
Very comfortable
Somewhat comfortable
Not comfortable
14.
How frequently do you make reports to the City’s service request system?
Often
Occasionally
Rarely
Never
15.
When you report issues (police, emergency services, 311), how effective do you feel the response is?
Very effective
Somewhat effective
Not very effective
Not effective at all
Not applicable
I no longer report issues
16.
How would you describe the cleanliness of sidewalks, roads, and public spaces around your storefront or business entrance?
Excellent
Good
Satisfactory
Poor
Very Poor
17.
How frequently do your staff/coworkers express concerns related to safety around their place of work?
Often
Sometimes
Rarely
Never
18.
How frequently do your staff comment on issues related to the cleanliness of sidewalks, roads, or public spaces around their place of work?
Often
Sometimes
Rarely
Never
19.
How frequently do your patrons express concerns related to safety around your business?
Often
Sometimes
Rarely
Never
20.
How frequently do your patrons comment on issues related to the cleanliness of sidewalks, roads, or public spaces around your business?
Often
Sometimes
Rarely
Never
21.
Please share any additional comments regarding how social issues (e.g., homelessness, addiction, crime, anti-social behaviour) are affecting your business, staff, or clients/customers.
