Welcome to the 2025 resident feedback survey for the City of Crystal.

These questions are based on a set of 10 performance measures for cities and counties to evaluate resident service efficiencies adopted by the Minnesota State Legislature in 2010. That same year, the Crystal City Council voluntarily adopted these same measures.

Your opinions are very important to the city, and responses are anonymous. Thank you for taking the time to participate.

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* 1. What city do you live in?

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* 2. How many years have you lived in this city?

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* 3. How would you rate the overall appearance of the city?

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* 4. How would you describe your overall feeling of safety in the city?

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* 5. How would you rate the overall quality of fire protection services in the city?

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* 6. How would you rate the overall condition of city streets?

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* 7. How would you rate the overall quality of snowplowing on city streets?

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* 8. How would you rate the dependability and overall quality of city sanitary sewer service?

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* 9. How would you rate the dependability and overall quality of the city water supply?

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* 10. How would you rate the overall quality of city recreational programs and facilities (e.g. parks, trails, park facilities, etc.)?

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* 11. How would you rate the overall quality of services provided by the city?

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* 12. When you consider the city's tax levy, which of the following best describes your thinking:

You have completed the survey! Thank you for participating.

We understand residents may have more feedback to share about specific issues, so in addition to our annual resident survey, the city will be conducting more in-depth surveys to better understand your thoughts on inclusion, diversity, sustainability, and the future of our community. Watch for those and help build a city where everyone feels welcome and represented — your voice matters.

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