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ConnectAbility 2026 Customer Feedback Survey

The ConnectAbility 2026 Customer Feedback Survey is now OPEN!

The survey will take approximately 5-6 minutes to complete.

We warmly invite all our valued customers, along with their families and supporters to share your experience with our ConnectAbility services. The survey is open until 19 March.

Your feedback is very important. It helps us understand what’s working well and where we can improve, so we can continue to be your provider of choice.

Who should complete this survey?
  • If you are the person receiving the service, please complete the survey based on your own experience.
  • If you are helping a service user (for example, a parent, guardian, family member or caregiver), please select “I am filling this in on behalf of the person receiving the service.”

By participating in this survey, you contribute to the enhancement of our services.

To thank you for your time to share your thoughts with us, you'll go into the draw to win 1 of 4 ConnectAbility merchandise packs!
1.Your name (service recipient)
2.Who is filling in this survey?
3.Select which service/s you receive from us (select all that apply)
4.Your home postcode
5.How long have you been receiving services from us?
6.Staff understand what my individual needs and goals are
7.Staff involve me in service delivery decisions
8.Please select the reasons you value and continue to use our service (select all that apply)
9.How do you prefer to receive information and updates about our services? (select all that apply)
10.I am satisfied with the communication I receive from the organisation
11.I know who (and how) to contact if I have questions about appointments, funding or services.
12.What do you like the most about our service?
13.What is one thing we could improve?
14.Overall, I am satisfied with the services I receive(Required.)
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