Economic Recovery Council COVID-19 Survey 1-20-21 Para la versión en español: https://www.surveymonkey.com/r/COVID19CRE Question Title * 1. What city or county area is your business located? Identify all if you have multiple business locations in Santa Cruz County. City of Santa Cruz City of Scotts Valley City of Capitola Aptos City of Watsonville Live Oak area of Santa Cruz County Soquel area of Santa Cruz County Ben Lomond Boulder Creek Felton Davenport Bonny Doon Corralitos La Selva Beach Question Title * 2. In what industry sector is your business associated? Please select only two that are applicable for your business. Accommodations and hospitality Tourism Business Services Business Technology Creative/Arts Restaurant/Bar/Winery/Brewery/Distillery Education Finance Home & Garden Insurance & Legal Medical & Health News Media Non-profit & Community Personal Services Real Estate & Mortgage Retail/Shopping Sports/Fitness/Adventure Trades & Construction Agriculture Cannabis Home-based Business Other (please specify) Question Title * 3. If your business is a Restaurant/Bar/Winery/Brewery/Distillery, were you able to make accommodations for outdoor seating? Yes No Question Title * 4. If yes, what percentage were you able to accommodate outdoor in comparison to normal indoor dining? Question Title * 5. What was the total cost of adding outdoor seating at your establishment? $0—$1,000 $1,000—$2,000 $2,000—$3,000 $3,000—$4,000 More than $4,000 Question Title * 6. Do you belong to any business or association? Please list all, such as chambers, business associations, industry associations, state associations, etc. Question Title * 7. Is your business currently open? (Select all that apply.) Open to the public with normal capacity Open to the public with limited capacity Open with reduced hours of operation Open to the public with curbside/delivery available Closed to the public but curbside pickup available Closed to the public but delivery available Closed to the public Other (please specify) Question Title * 8. If you’re operating at reduced hours, what are your current hours of operation? Question Title * 9. If your business is presently closed or has reduced hours of operation, will you re-open with original hours/operations once the new Shelter in Place order is lifted? Yes No Question Title * 10. Is your business in danger of closing? Yes No Question Title * 11. To the best that you can predict, how long can you continue to remain open? 1—2 months 2—4 months 4—8 months 8—12 months Not sure Other (please specify) Question Title * 12. If you rent your business space, have you received any rent abatement or leniency from your landlord? If you own property, have you renegotiated any leases due to the pandemic? Yes No If yes, please describe the helpful terms of your arrangement: Question Title * 13. How was your revenue impacted during 2020? Loss Gain No change Question Title * 14. If you had a loss, what is your 2020 estimated loss in revenue? Less than $1,000 $1,000—$5,000 $5,000—$10,000 $10,000—$25,000 $25,000—$50,000 More than $50,000 Other (please specify) Question Title * 15. If you had a gain, what is your 2020 estimated gain in revenue? Less than $1,000 $1,000—$5,000 $5,000—$10,000 $10,000—$25,000 $25,000—$50,000 More than $50,000 Other (please specify) Question Title * 16. Did you apply for financial assistance? Yes No Question Title * 17. If yes, which program did you apply to and are you planning to apply again? (Select all that apply.) SBA PPP SBA EIDL State Main Street Tax Credit Local Micro Loan through the City Micro Loan Program State Tax Extensions Federal Tax Extensions Unemployment Insurance (UI) Work Sharing Program Pandemic Unemployment Assistance (PUA) Other (please specify) Question Title * 18. Did you receive financial assistance in 2020? Yes No Question Title * 19. If yes, how much financial assistance did you receive? Less than $1,000 $1,000—$5,000 $5,000—$10,000 $10,000—$25,000 $25,000—$50,000 More than $50,000 Question Title * 20. If yes, did the financial assistance meet your financial needs? Yes, it covered my financial needs. It covered my financial needs for a short time (ex: 8 weeks provided by PPP). No, it was not enough to cover my needs. Other (please specify) Question Title * 21. Will you be applying for additional funds in 2021? PPP loans from SBA State Grant Programs Local Micro Loan Programs County CARES Grant Funds Other (please specify) Question Title * 22. How many full-time employees did you have at the beginning of 2020? 1—10 10—20 20—30 30—40 40—50 50 or more Question Title * 23. How many part-time employees did you have at the beginning of 2020? 1—10 10—20 20—30 30—40 50 or more Question Title * 24. How many full-time employees do you currently have? (January 2021) 1-10 10-20 20-30 30-40 50 or more Question Title * 25. How many part-time employees do you currently have? (January 2021) 1—10 10—20 20—30 30—40 40—50 50 or more Question Title * 26. Heading into 2021, what is the biggest challenge for you and your company? (Select all that apply.) Financial security Returning to more normal business operations in 2021 Retaining employees Retaining customers Paying rent/mortgage Other (please specify) Question Title * 27. Is local, state and federal government being responsive to the community? Yes, they are adequately meeting community needs. No, they are not meeting community needs. Partially, but they could do more. Question Title * 28. What other services do you require at this time? (Please rank these in order of importance.) 1 2 3 4 5 6 7 8 9 10 Vaccines for employees 1 2 3 4 5 6 7 8 9 10 Reduction in regulations 1 2 3 4 5 6 7 8 9 10 Marketing support from business associations 1 2 3 4 5 6 7 8 9 10 Additional financial assistance 1 2 3 4 5 6 7 8 9 10 Rental assistance 1 2 3 4 5 6 7 8 9 10 Workforce assistance 1 2 3 4 5 6 7 8 9 10 Business/marketing plan support 1 2 3 4 5 6 7 8 9 10 e-Commerce/website assistance 1 2 3 4 5 6 7 8 9 10 Direct access to community programs like Small Business Development Center, Community Foundation of Santa Cruz County, etc. 1 2 3 4 5 6 7 8 9 10 Reliable COVID-19 information updates Question Title * 29. If you chose reduction in regulations, what regulation changes would most benefit your business? Question Title * 30. Do you have a COVID-19 protocol for your employees? Yes No Question Title * 31. Do you have a COVID-19 protocol for your customers? Yes No Question Title * 32. Have you conducted a customer satisfaction report to understand how your customers or clients feel about your business during the COVID-19 pandemic? Yes No Question Title * 33. How much have you spent to be COVID-19 compliant? $0—$500 $500—$1,000 $1,000—$5,000 $5,000—$10,000 More than $10,000 Question Title * 34. What one comment or sentence describes the condition of your business now? Please provide your contact information if you are interested in receiving follow-up information or support from this survey. Question Title * 35. Name: Question Title * 36. Business Name: Question Title * 37. Email: Done