Customer and Member Survey We appreciate your time and your feedback, and we encourage your honest and candid responses. All reported information will remain anonymous. If you’d like to be entered into the drawing, you can provide your contact information at the end of the survey.Let’s get started!Asterisked questions(*) require a response. Question Title * 1. Which best describes your organization? Clinical or health system laboratory Independent / reference laboratory Public health laboratory or organization Government agency IVD manufacturer Consultancy Other Question Title * 2. Which of the following best describes your role? Executive Quality Management / Quality Systems Regulatory Affairs / Compliance Laboratory Operations Manufacturing / Production Other Regulatory Approval, Inspections, and Audits Question Title * 3. In general, how challenging is it to meet regulatory or accreditation expectations today? (Use the slider to show your rating - 1 = Not at all difficult, 10 = Extremely difficult) Not at all difficult Extremely challenging Clear i We adjusted the number you entered based on the slider’s scale. Question Title * 4. Over the last 24 months, how often have you experienced the following? Never Rarely Sometimes Often A finding tied to documentation gaps A finding tied to documentation gaps Never A finding tied to documentation gaps Rarely A finding tied to documentation gaps Sometimes A finding tied to documentation gaps Often A finding tied to interpretation differences A finding tied to interpretation differences Never A finding tied to interpretation differences Rarely A finding tied to interpretation differences Sometimes A finding tied to interpretation differences Often Rework due to unclear requirements Rework due to unclear requirements Never Rework due to unclear requirements Rarely Rework due to unclear requirements Sometimes Rework due to unclear requirements Often Delays due to missing/insufficient evidence Delays due to missing/insufficient evidence Never Delays due to missing/insufficient evidence Rarely Delays due to missing/insufficient evidence Sometimes Delays due to missing/insufficient evidence Often Next
