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Cruise Welcome Volunteers 2025-27 Season

Expression of Interest (EOI)



CRUISE NEWCASTLE – Join our team of volunteers to welcome the world to Newcastle

Being a Cruise Welcome Volunteer can be a great choice for people who enjoy meeting new people, and want to ensure that cruise ship visitors have a memorable experience in our beautiful city.

The Cruise Welcome Volunteer program is managed by the Newcastle Tourism Industry Group to ensure that visitors to Newcastle have a memorable time and become advocates and repeat visitors to the city.

Newcastle will receive 27 cruise ship visits over the 2025-26 and 2026-27 cruise seasons (September to April). Cruise ships arrive and dock at Channel Birth at Carrington and a shuttle bus service is provided for passengers to Museum Park in Newcastle CBD.

Cruise Welcome Volunteers share how great Newcastle is with visiting domestic and international cruise ship passengers. Whether this is providing commentary on the short shuttle service to the CBD or being the friendly local that meets and greets on arrival at Museum Park, volunteers assist with directions and information on transport, shopping, dining and places to explore whilst in Newcastle.

A great Cruise Welcome Volunteer will enjoy meeting new people and have good customer service skills combined with local knowledge.

For further information please click here for Frequently Asked Questions.

Please complete the short form below to register an expression of interest to volunteer to welcome cruise ship passengers in Newcastle.

If you require additional information, please email info@ntig.org.au
1.Name(Required.)
2.Address(Required.)
3.Contact number(Required.)
4.Email(Required.)
5.Availability:

Cruise ships arrive 7 days a week and the schedule of cruise ship arrivals is available months in advance. Newcastle will receive eight cruise ship visits between October 2025 and March 2026 and 19 cruise ship visits between September 2026 and April 2027.

Please advise which days of the week you are available:(Required.)
6.Hours you are available:

Please note that you may be required to stand for up to 3-4 hour periods.(Required.)
7.Training:

Are you willing to attend a Cruise Welcome Volunteer training workshop (half day)?(Required.)
8.Skills and Experience:

Please provide a brief overview of your skills and experience relevant to being a Cruise Welcome Volunteer(Required.)
9.Do you speak languages other than English? (not mandatory)(Required.)
10.Thank you for registering your interest. We will be in touch. Please read the terms & conditions below:
  1. I understand that this is an Expression of Interest only;
  2. I agree to the information provided in this form to be shared with the Newcastle Tourism Industry Group who organises the Cruise Welcome Volunteers;
  3. I have read and understood the FAQ;
  4. Destination Sydney Surrounds North is committed to maintaining your privacy. To view Destination Sydney Surrounds North's Privacy Policy, click here.
(Required.)
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