Coorong District Council - Disability Access and Inclusion - Survey

Introduction

Coorong District Council is committed to providing accessible and inclusive services, facilities and events for all people in the community.

To support this objective, Council is currently developing its Disability Access and Inclusion Plan 2020-2023 that will support and work towards creating a more accessible and inclusive organisation and community.

It is important to Council to gather feedback about your experiences in accessing Council services or facilities, or communicating with Council to help in the development of the new plan. This feedback will assist us to identify any barriers to access and inclusion, and to continue to improve services and facilities.

If you require assistance to complete this survey, we can arrange to speak with you over the telephone, send information via email, or organise a facilitator to meet with you to talk through your answers in relation to the survey.

For assistance, please contact Kellie Jaensch, Senior Community & Tourism Development Officer on 1300 785 277 or email kjaensch@coorong.sa.gov.au

Consultation closes at 5:00pm, Friday 10 July 2020

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* 1. Name

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* 2. Contact Information

Address

Address 2

Town

State

Postal Code

Email Address

Phone Number

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* 3. In which township do you reside:

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* 4. Are you:

Male

Female

Other

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* 5. What is your age?

Under 18

18-24

25-34

35-44

45-54

55-64

65-74

75-85

Prefer not to say

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* 6. With regards to this survey, how best would you describe yourself?

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* 7. Do you, or the person you care for, have a disability relating to any of the following:

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* 8. Please rate the accessibility of the following Council buildings or facilities:

	Excellent	Good	Needs Improving	Not Sure
Council Offices	Council Offices Excellent	Council Offices Good	Council Offices Needs Improving	Council Offices Not Sure
Council Chamber	Council Chamber Excellent	Council Chamber Good	Council Chamber Needs Improving	Council Chamber Not Sure
Libraries	Libraries Excellent	Libraries Good	Libraries Needs Improving	Libraries Not Sure
Swimming facilities	Swimming facilities Excellent	Swimming facilities Good	Swimming facilities Needs Improving	Swimming facilities Not Sure
Recreation facilities	Recreation facilities Excellent	Recreation facilities Good	Recreation facilities Needs Improving	Recreation facilities Not Sure
Sporting facilities & ovals	Sporting facilities & ovals Excellent	Sporting facilities & ovals Good	Sporting facilities & ovals Needs Improving	Sporting facilities & ovals Not Sure
Parks, gardens & playgrounds	Parks, gardens & playgrounds Excellent	Parks, gardens & playgrounds Good	Parks, gardens & playgrounds Needs Improving	Parks, gardens & playgrounds Not Sure
Nature trails	Nature trails Excellent	Nature trails Good	Nature trails Needs Improving	Nature trails Not Sure
Cemeteries	Cemeteries Excellent	Cemeteries Good	Cemeteries Needs Improving	Cemeteries Not Sure
Caravan parks	Caravan parks Excellent	Caravan parks Good	Caravan parks Needs Improving	Caravan parks Not Sure
Camp grounds	Camp grounds Excellent	Camp grounds Good	Camp grounds Needs Improving	Camp grounds Not Sure
Community halls	Community halls Excellent	Community halls Good	Community halls Needs Improving	Community halls Not Sure
Visitor information outlets	Visitor information outlets Excellent	Visitor information outlets Good	Visitor information outlets Needs Improving	Visitor information outlets Not Sure
Galleries	Galleries Excellent	Galleries Good	Galleries Needs Improving	Galleries Not Sure
Museums	Museums Excellent	Museums Good	Museums Needs Improving	Museums Not Sure
Public toilets	Public toilets Excellent	Public toilets Good	Public toilets Needs Improving	Public toilets Not Sure
Public seating	Public seating Excellent	Public seating Good	Public seating Needs Improving	Public seating Not Sure
Council offices and buildings	Council offices and buildings Excellent	Council offices and buildings Good	Council offices and buildings Needs Improving	Council offices and buildings Not Sure
Public shopping areas	Public shopping areas Excellent	Public shopping areas Good	Public shopping areas Needs Improving	Public shopping areas Not Sure
Footpaths and pathways	Footpaths and pathways Excellent	Footpaths and pathways Good	Footpaths and pathways Needs Improving	Footpaths and pathways Not Sure
Accessible public parking	Accessible public parking Excellent	Accessible public parking Good	Accessible public parking Needs Improving	Accessible public parking Not Sure
Pedestrian crossings	Pedestrian crossings Excellent	Pedestrian crossings Good	Pedestrian crossings Needs Improving	Pedestrian crossings Not Sure
Public open space	Public open space Excellent	Public open space Good	Public open space Needs Improving	Public open space Not Sure

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* 9. Please rate the accessibility of the following programs and services:

	Excellent	Good	Needs Improving	Not Sure
Volunteer programs	Volunteer programs Excellent	Volunteer programs Good	Volunteer programs Needs Improving	Volunteer programs Not Sure
Arts and cultural programs	Arts and cultural programs Excellent	Arts and cultural programs Good	Arts and cultural programs Needs Improving	Arts and cultural programs Not Sure
Children and youth programs	Children and youth programs Excellent	Children and youth programs Good	Children and youth programs Needs Improving	Children and youth programs Not Sure
Community events	Community events Excellent	Community events Good	Community events Needs Improving	Community events Not Sure
Recreation and sports activities	Recreation and sports activities Excellent	Recreation and sports activities Good	Recreation and sports activities Needs Improving	Recreation and sports activities Not Sure
Aged care services and programs	Aged care services and programs Excellent	Aged care services and programs Good	Aged care services and programs Needs Improving	Aged care services and programs Not Sure
Town planning	Town planning Excellent	Town planning Good	Town planning Needs Improving	Town planning Not Sure
Building approvals	Building approvals Excellent	Building approvals Good	Building approvals Needs Improving	Building approvals Not Sure
Public health	Public health Excellent	Public health Good	Public health Needs Improving	Public health Not Sure
Fire prevention	Fire prevention Excellent	Fire prevention Good	Fire prevention Needs Improving	Fire prevention Not Sure
Disaster planning	Disaster planning Excellent	Disaster planning Good	Disaster planning Needs Improving	Disaster planning Not Sure
Environmental services	Environmental services Excellent	Environmental services Good	Environmental services Needs Improving	Environmental services Not Sure
Dog management	Dog management Excellent	Dog management Good	Dog management Needs Improving	Dog management Not Sure
On street parking	On street parking Excellent	On street parking Good	On street parking Needs Improving	On street parking Not Sure
Traffic management & road safety	Traffic management & road safety Excellent	Traffic management & road safety Good	Traffic management & road safety Needs Improving	Traffic management & road safety Not Sure
Rubbish collection	Rubbish collection Excellent	Rubbish collection Good	Rubbish collection Needs Improving	Rubbish collection Not Sure
Waste disposal	Waste disposal Excellent	Waste disposal Good	Waste disposal Needs Improving	Waste disposal Not Sure
Community development programs	Community development programs Excellent	Community development programs Good	Community development programs Needs Improving	Community development programs Not Sure
Tourism information & support	Tourism information & support Excellent	Tourism information & support Good	Tourism information & support Needs Improving	Tourism information & support Not Sure
Employment / training programs	Employment / training programs Excellent	Employment / training programs Good	Employment / training programs Needs Improving	Employment / training programs Not Sure

Comments

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* 10. Providing timely, responsive, accurate and accessible information is critical to Council. Please rate the accessibility of the following means of communication:

	Excellent	Good	Needs Improving	Not Sure
Website	Website Excellent	Website Good	Website Needs Improving	Website Not Sure
Social media	Social media Excellent	Social media Good	Social media Needs Improving	Social media Not Sure
Promotional brochures	Promotional brochures Excellent	Promotional brochures Good	Promotional brochures Needs Improving	Promotional brochures Not Sure
Annual Business Plans and Budget	Annual Business Plans and Budget Excellent	Annual Business Plans and Budget Good	Annual Business Plans and Budget Needs Improving	Annual Business Plans and Budget Not Sure
Strategic and other Management Plans	Strategic and other Management Plans Excellent	Strategic and other Management Plans Good	Strategic and other Management Plans Needs Improving	Strategic and other Management Plans Not Sure
Forms and notices	Forms and notices Excellent	Forms and notices Good	Forms and notices Needs Improving	Forms and notices Not Sure
Letter from Council	Letter from Council Excellent	Letter from Council Good	Letter from Council Needs Improving	Letter from Council Not Sure
Policies, Codes and By-laws	Policies, Codes and By-laws Excellent	Policies, Codes and By-laws Good	Policies, Codes and By-laws Needs Improving	Policies, Codes and By-laws Not Sure
Newsletters	Newsletters Excellent	Newsletters Good	Newsletters Needs Improving	Newsletters Not Sure
Signage	Signage Excellent	Signage Good	Signage Needs Improving	Signage Not Sure
Community Notice Boards	Community Notice Boards Excellent	Community Notice Boards Good	Community Notice Boards Needs Improving	Community Notice Boards Not Sure
Presentations	Presentations Excellent	Presentations Good	Presentations Needs Improving	Presentations Not Sure
Displays	Displays Excellent	Displays Good	Displays Needs Improving	Displays Not Sure
Public Meetings	Public Meetings Excellent	Public Meetings Good	Public Meetings Needs Improving	Public Meetings Not Sure
Council Meetings	Council Meetings Excellent	Council Meetings Good	Council Meetings Needs Improving	Council Meetings Not Sure
Public Information Sessions	Public Information Sessions Excellent	Public Information Sessions Good	Public Information Sessions Needs Improving	Public Information Sessions Not Sure
On hold telephone messages	On hold telephone messages Excellent	On hold telephone messages Good	On hold telephone messages Needs Improving	On hold telephone messages Not Sure
Events	Events Excellent	Events Good	Events Needs Improving	Events Not Sure
Face to face / personal contact	Face to face / personal contact Excellent	Face to face / personal contact Good	Face to face / personal contact Needs Improving	Face to face / personal contact Not Sure
Customer service	Customer service Excellent	Customer service Good	Customer service Needs Improving	Customer service Not Sure
Media release	Media release Excellent	Media release Good	Media release Needs Improving	Media release Not Sure

Comments

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* 11. Did you know that Council has advocated for people with a disability in regard to each of the areas listed below?

	Yes	No	Not Sure
Health and Community Services	Health and Community Services Yes	Health and Community Services No	Health and Community Services Not Sure
Transport	Transport Yes	Transport No	Transport Not Sure
Grant applications	Grant applications Yes	Grant applications No	Grant applications Not Sure
Support to local businesses	Support to local businesses Yes	Support to local businesses No	Support to local businesses Not Sure
Elimination of discrimination	Elimination of discrimination Yes	Elimination of discrimination No	Elimination of discrimination Not Sure

Comments

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* 12. Please provide specific examples of how you feel other Council services or facilities may be made more accessible and inclusive:

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* 13. How would you rate your Council’s implementation of programs and activities that aim to improve access for people living with a disability?

	Poor	Fair	Good	Excellent	Not Sure
Please rate	Please rate Poor	Please rate Fair	Please rate Good	Please rate Excellent	Please rate Not Sure

Comments

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* 14. Please briefly describe any services that you would like to access from your Council that are currently not available:

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* 15. This survey will contribute to the development of your community’s future Disability Access and Inclusion Plan. If you have any further comments, please include them here: