Please help us make recommendations to inkjet OEMs to improve their paper qualification and reporting process. For the success of the inkjet industry, minimizing paper testing time for customers is critically important. The data from this survey will only be used in aggregate. Your participation will remain anonymous, even if you elect to share your contact details at the end. We require your company name and website to ensure that responses are from Mills and not from OEMs or consultants. Thank you for taking this brief but important survey.

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* 1. Company Name:

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* 2. Company Website:

On a scale of 1 – 5 where 1 is strongly disagree and 5 is strongly agree, how would rate the following statements:

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* 3. I have a strong understanding of the OEM print qualification process and how print quality is measured

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* 4. All OEM’s provide detailed quality measurement data when our papers are qualified on their devices.

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* 5. Some OEMs provide more data than others when qualifying papers on their inkjet devices.

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* 6. The qualification data that OEMs provide to customers about our paper’s compatibility with their devices is adequate for customers to understand how our paper will perform on a particular device.

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* 7. We would prefer that OEMs provide MORE extensive data about print quality measurements to inkjet customers.

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* 8. We would prefer that OEMs provide LESS extensive data about print quality measurements to inkjet customers.

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* 9. How often are each of the following quality measures supplied by OEMs when testing your paper?

  Never Almost Never Sometimes Usually Always N/A
Optical density
Chroma – CMYKRGB
Show through
Color gamut
Mottle
Coalescence
Color to color bleed
Small text clarity
Edge clarity

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* 10. Rate each of the following quality measures in terms in terms of their importance to helping customers understand whether your paper is suitable for their needs

  Very Unimportant Unimportant Neutral Important Very Important N/A
Optical density
Chroma – CMYKRGB
Show through
Color gamut
Mottle
Coalescence
Color to color bleed
Small text clarity
Edge clarity
Other

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* 11. For which of the following market segments do your inkjet customers expect data driven print quality measurement when selecting paper? 1 means customers DON’T measure and 5 means customers REQUIRE measurable data to make decisions.

  Do Not Measure Neutral Require Measurable Data N/A
Books – Monochrome
Books – Art & Photo Quality
Books – Color
Commercial – Marketing Collateral
Direct Marketing – Postcards & High Color Direct Advertising
Direct Marketing – Self-Mailers
Labels
Packaging – Flexible
Packaging – Corrugated
Packaging – Folded Carton
Traditional Transaction Print
Transitional Print (“Transpromo” or high quality letter mail)

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* 12. Which OEMs have the best customer-facing measurement and rating system for papers qualified on their inkjet devices (public qualified paper listing)?

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* 13. Please share any other thoughts on how the inkjet paper qualification process could be improved for you or your customers.

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* 14. Thank you for completing this survey. If you would like us to contact you about your responses, please provide:

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