Thank you for taking 2 minutes to fill in this survey we have asked Onswitch a market research company to help us understand how we are doing now and what we can do differently. Thank you for taking the time to help us.

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* 1. Are you a current client with us?

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* 2. Where did you first hear about us?

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* 3. How likely is it that you would recommend this practice to a friend or colleague?

Not at all likely
Extremely likely

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* 4. What do you like the most about our practice?

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* 5. How many practices are you registered at?

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* 6. Out of 10 how would you rate the service you receive from our vets? (1 = Poor / 10 = Outstanding)

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* 7. Out of 10, How would you rate the service you receive from our reception team? (1 = Poor / 10 = Outstanding)

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* 8. Which of the following are you happy to use to communicate with us?

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* 9. What three words would you use to describe our practice?

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* 10. Please feel free to add any further comments.

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