Use our 2-min survey to give your feedback on the draft water by-law

Oxford County is putting its water and wastewater operations, billing and collection practices into a water by-law that will take effect in the spring of 2020.

Until November 15, we’re looking for feedback from everyone who uses water and wastewater services in Oxford County. Your input and comments will be considered as part of the final report that goes to County Council in the coming months.

Read more about the proposed changes in the information sheet at Speak Up, Oxford! then send your comment or question using the online form, or take our 2-minute survey here.

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* 1. I live in….

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* 2. I am a …

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* 3. When the new by-law takes effect, all new water/wastewater billing accounts will be opened in the name of the property owner and not the tenant in the case of a rental property. How will this affect you?

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* 4. Please explain why you chose the answer above

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* 5. When the new by-law takes effect, if you would like your water shut off because you will be away from home for an extended period of time—such as for travel or other reasons—you will be charged $25.85 a month. How does this affect you?

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* 6. Please explain why you chose the answer above

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* 7. After March 1, 2020, if your water/wastewater bill is unpaid and you are the property owner with the bill in your name, the unpaid portion will be added to your municipal tax bill. How does this affect you?
Note: Right now, all property owner accounts (i.e., live in own home) that are in arrears/unpaid are already being transferred to municipal taxes. This change only affects renters and landlords.

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* 8. Please explain why you chose the answer above

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