10 Minutes to a Better Library

We need your help. We have initiated a strategic planning process, which will establish library priorities for the next 3-5 years, and we cannot do this properly without you.

Please assist us in planning Baldwin Public Library’s future by taking 10 minutes to fill out our survey. If you submit a completed survey by October 15, 2021, you will be entered in our raffle to win a $100 gift certificate for Birmingham Bucks, which can be used at participating shops and restaurants in the downtown shopping district. 

We would love to hear from EVERY member of your household. All answers are anonymous. Once we have collected and analyzed the results, we will present our findings to the Library Board and use this information to guide library planning for the next 5 years.

We appreciate your time and feedback very much. Thank you!
Sincerely yours,
The Baldwin Public Library Staff & Board of Directors

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* 1. On average, how often have you visited the Baldwin Public Library and/or used library services in the PAST 12 MONTHS?

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* 2. If you use the Baldwin Public Library, please tell us why. Please check all that apply.

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* 3. If you don’t use BPL or BPL services, please tell us why. Please check all that apply.

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* 4. Are you able to find the materials, information, or services you need and want at the Library?

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* 5. Select the statements you agree with about the Baldwin Public Library

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* 6. How would you rate the following services at the Baldwin Public Library?

  Excellent  Good Fair Poor N/A
Adult physical collections (print books, books on CD, DVDs, etc.)
Adult events, book clubs, classes and presentations
Children's Collections
Children's Programs
Computers/Internet
Customer Service
Digital Collections (eBooks, etc)
Ease of Use
Facility Cleanliness
Hours
Online catalog (https://baldwinlib.polarislibrary.com)
Teen Collections
Teen Programs
Meeting rooms
Website (www.baldwinlib.org)

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* 7. How would you rate the Baldwin Public Library overall?

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* 8. Please choose up to five potential new services that you would MOST like to see at BPL.

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* 9. If you could improve upon the Library's offerings, what would you like to see? Please choose all that apply.

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* 10. How would you like to find out about programs and services at your library? Check all that apply.

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* 11. Which of the following economic and workforce development items listed below would be of value to you and your family in the next few years? Please check all that apply.

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* 12. Which of the following Core Values do you think the Library should embrace? Please select your top six choices.

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* 13. Please rank the following priorities for a near-future 5-year strategic plan for BPL. (1 is the top priority, 9 is the lowest priority)

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* 14. Are there any other priorities that the library should focus on other than those listed in Question 13?

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* 15. Are you a member of the Friends of the Baldwin Public Library?

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* 16. In your opinion or experience, where does the Baldwin Public Library excel?

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* 17. In your opinion or experience, where does the Baldwin Public Library need improvement?

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* 18. Name three external threats or trends that could negatively impact BPL going forward

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* 19. Name three external opportunities that could make BPL even better going forward

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* 20. If you use other libraries, which libraries do you visit and what draws you to them?

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* 21. What is your gender?

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* 22. What is your age? 

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* 23. In what community do you reside?

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* 24. Would you like to be added to our email list to receive BPL’s event newsletter each month?

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* 25. To be entered into our raffle to win a $100 Birmingham Bucks gift certificate, please fill in your information below and submit your completed survey by October 15, 2021. 

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* 26. Would you like a BPL staff member or library board member to contact you regarding one or more of your survey answers?

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* 27. Would you be willing to participate in an upcoming focus group to discuss the future of the Library? The focus group will be held on Zoom and will last about 90 minutes. You will be able to share your feedback on the library with the facilitator during the focus group.

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