Deadline: 28 February 2019

IATA is the airline trade association representing 290 commercial airlines worldwide, accounting for more than 80% of the global traffic. IATA’s mission is to represent, lead and serve the airline industry. On the cargo side, IATA is committed to deliver enhanced value for the industry by driving a safe, secure, profitable and sustainable air cargo supply chain.

We would really appreciate your contribution to this 3rd Global Shippers Survey which will help IATA and its airline members to better understand their customers and improve their service.

With this questionnaire (which takes between 5 & 10 minutes to complete), we are seeking shippers’ perceptions, experiences and expectations when using air to transport their goods. The aggregated and anonymous outcomes of this survey will be shared at the next IATA’s World Cargo Symposium (WCS) from 12th to 14th of March 2019 in Singapore. 

Question Title

* 1. Do you use airfreight as a mode of transport for your supply chain?

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