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Appleton Public Library Community Survey

Appleton Public Library invites you to complete this survey so we can learn more about your experiences with our services, programs, staff, and facilities. The library is engaged in a strategic planning process and your responses will help inform our future plans. Even if you do not have a library card or have not visited the library recently, your responses are important for future planning purposes.

All responses are strictly confidential and no information will be shared that identifies respondents. The survey report will be used to inform future collections, services, programs, and spaces.

If you have any questions about this survey or would like assistance in responding, please contact Assistant Director Tasha Saecker at tsaecker@apl.org.

This survey should take you about 8 minutes to complete (but feel free to take as much time as you need). Please review all questions even if you do not respond to all of them and be sure to click DONE at the end to submit your survey.

Thank you for your time!
1.Do you have an Appleton Public Library/InfoSoup Library card?(Required.)
2.Have you visited the newly renovated Appleton Public Library?
3.If you frequently use another public library in the area, please indicate which library and what you like about that library.
4.How satisfied are you with the Appleton Public Library overall?
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
5.Please rate how satisfied you are overall with the following aspects of the library.
Very Satisfied
Satisfied
Neutral
Dissatisfied
Very Dissatisfied
N/A
Selection in the library's print collections
Selection in the library's digital collections
Ease of access to library collections
Library building
Atmosphere in the library
Customer service
Technology available at the library
Library website
Library programs
How well my culture and/or interests are represented in the library's collections
How well my culture and/or interests are represented in the library's events
6.For any items that you clicked dissatisfied or very dissatisfied, what can the library do to increase your satisfaction?
7.Please share any ways you feel you could be more comfortable in the library building.
8.Please rate the following library services, collections, programs, and spaces in terms of their value to you and your family.
Very valuable
Valuable
Slightly valuable
Not valuable at all
Not aware this was available at the library
Physical materials to check out
Digital materials to download
Walking Books home delivery
Computers or printer/copier/fax
Wi-Fi
Programs and events
Pop Up Experience
Online databases (such as Mango languages)
Meeting & study rooms
Help from staff
Spaces to work or study
Safe and welcoming space
9.What programs, services, or collections could the library add that would be valuable to you and your family? 
10.Where do you learn about what is going on at the library? (Check all that apply.)
11.Where are places you get news about the Appleton community?
12.We are thinking about where to focus our resources over the next few years. Please rate the items below based on your level of interest.
Very interested
Interested
Slightly interested
Not at all interested
Print materials
Digital and streaming collections of eBooks, downloadable audiobooks, movies, and TV shows (Hoopla, Libby/Overdrive, etc.)
Magazines/Newspapers
Increasing partnerships and outreach (such as having a table at events or a pop-up library)
Homebound services
Activities for adults
Activities for teens
Activities for tweens
Activities for children
Activities for all ages
Video games
Videos (Blu-Ray, 4K, DVD)
13.I want to leave the library feeling I... (Check all that apply.)
14.What program topics would you like to see the library offer? (Check all that apply.)
15.During which days and times would you be most likely to attend programs at the library? (Check all that apply.)
16.What is your age? (Optional)
17.Please choose all items below that describe you. (Optional)
18.What languages are spoken in your home? Please check all that apply. (Optional)
19.Please share any other suggestions you have for the library. (Optional)
If you are done with the survey, please click DONE to submit it.

If you have any additional questions or feedback, please contact Assistant Director Tasha Saecker at tsaecker@apl.org.
Thank you for your responses.