Welcome to the ALTO Industry Pulse survey!

Thank you for your continuous engagement and support helping ALTO to collect data and to provide a worldwide perspective about the current situation and future expectations of the language and educational travel industry. 

The ALTO members' community is made up of agents, schools, associations and service providers therefore we included them all here to get an overall picture about all stakeholders. 

The survey is open to members and non-members and the results will be public, distributed to all ALTO Newsletter subscribers and via social media. 

This quarter we joined our efforts with Felca (Federation of Education and Language Consultant Associations) to reduce the number of surveys in your inbox and also to make sure that the Pulse report represents the highest possible agent responses worldwide. 

Please take an extra minute to complete Felca's more qualitative questions to explore the changes in agent-school relationships due to the pandemic. 

The questionnaire takes 2 + 1 minutes to complete. Please submit your answers as soon as possible and no later than 30th April 2021. Thank you for your contribution! 

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* 1. What type of organisation are you?

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* 3. What percentage of student bookings (revenue in case of associations and service providers) compared to 2019 do you expect to receive in? In order to keep the chart comparable with previous ALTO Pulse reports, please include ALL student bookings into this projection.

  0-20 % 20-40 % 40-60 % 60-80 % 80-100 %
June - August 2021
September – December 2021
January - May 2022
June - August 2022
September - December 2022

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* 4. What percentage of junior programme bookings (associations and service providers skip this question) compared to 2019 do you expect to receive in?

  0-20 % 20-40 % 40-60 % 60-80 % 80-100 %
June - August 2021
September – December 2021
January - May 2022
June - August 2022
September – December 2022

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* 5. Do you have sufficient funds to sustain your business for the next 6 months if the revenue stream stays the same?

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* 6. Have you received the COVID-19 vaccine? If you have an appointment booked, please select yes below. 

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* 7. What will be your first international travel after the pandemic?

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* 8. If you are an agent or a school, please select "Yes" and continue to answer 4 more questions from Felca about agent-school relationships.
If you are an association or service provider, please select "No" and finish the survey - thank you.

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* 9. Which Felca association(s) do you belong to? Skip to next question if this is not relevant to you. 

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* 10. If you are an agent : did you experience changes in your relationship with your partner schools since the beginning of the pandemic?

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* 11. If you represent a school : has the relationship with your partner agents change since the beginning of the pandemic?

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* 12. For both agents and schools: Do you like the idea of secure payments using an escrow account?

In order to guarantee safe and on time transactions for both schools and agents, a financial institution would receive/ guarantee/ forward payments to the providers when the course starts.

Thank you for your time and participation! You will receive the ALTO Pulse Q2 2021 and/ or the Felca Q2 2021 report in late April/ early May . 
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