Incident Prevention & Management Test Question Title * 1. Contact Information Name * Organization * Address of Organization City/Town Email Address * Question Title * 2. The philosophy of incident management is: Providers must eliminate preventable incidents Providers must reduce serious incidents where recipients live, work, and learn Providers must provide a caring and hospitable environment People are entitled to appropriate services All of the above Question Title * 3. Which of the following incident types require the initiation of an investigation? Any incidents deemed by the RCS Director to warrant an investigation Incidents reportable to local authorities for suspected felony assaults Allegations or suspicions of abuse, neglect, mistreatment, or exploitation Incidents reportable to DHR or local authorities All of the above Question Title * 4. A GER Resolution is? A solution to the original incident An attached written statement from involved parties A document that provides details regarding an investigation A process used to close out a pending incident All of the above Question Title * 5. Investigations are required when: Allegations or suspicions of abuse, neglect, mistreatment and/or exploitation Incidents that occur that are reportable to DHR or local authorities Requested by the RCS Director or designee All of the above None of the above Question Title * 6. Which of these incidents does not require immediate notification: Death Hospital Admission Physical Abuse Neglect Physical Assault Question Title * 7. The definition of physical assault includes: Any assault by an individual being served upon another individual being served Any touching of the sexual or intimate parts of an individual being served by another individual being served Any assault by an individual being served upon a staff Behavior problems resulting in injury requiring medical attention All of the above Question Title * 8. Incidents involving physical aggression must be submitted to RCS, even if the person has a behavior support plan? True False Question Title * 9. What is a GER? Global Event Report Global Event Requirement General Event Report General Event Requirement General Emergency Report Question Title * 10. Completed investigations should be provided to RCS within _________ working day/s of the date of incident. 1 7 15 30 Question Title * 11. Deaths require notification ________________ Within 48 hours Immediately Within 24 hours Within 1 week Question Title * 12. Any staff can submit GERs into the THERAP system? True False Question Title * 13. Which of the following incidents is not reportable to RCS? A person touches another person inappropriately A person receiving services injures another person receiving services A person is caught smoking a cigarette outside the home A person is missing from the program for 30 minutes All of the above Question Title * 14. An incident is: Any unplanned occurrence that has the potential to affect the health, safety, and welfare of individuals served by the Division of Developmental Disabilities Any unplanned occurrence that has the potential to affect disability benefit payment (Social Security) status of individuals served Both a and b None of the above All of the above Question Title * 15. An individual that attends a day program, resides in a residential group home, and visits family frequently passed away at the residential home. Who should complete and forward the initial and comprehensive mortality reports to RCS? The day program Family/Guardian Case Management The residential agency All of the above Question Title * 16. The RCS Director reserves the right to initiate an investigation into an incident that has already been investigated by the provider. True False Question Title * 17. GERs can only be completed during a limited amount of time during the day. True False Question Title * 18. Which of the following are reportable incidents? An individual that repeatedly makes false allegations of abuse and mistreatment A minor fall in the home Scheduled Hospital Admissions An individual’s refusal of medication All of the above Question Title * 19. The purpose of the IPMS is: A mechanism to protect persons served from harm and to improve the oversight and response capabilities of the systems that serve them A mechanism to protect staff from the accidental or willful aggressive behaviors of the clients they serve A component of the Division’s larger Quality Enhancement program which emphasizes the improvement of systems and processes Both a and c None of the above Question Title * 20. It is recommended that staff conducting an investigation be trained to do so by: ADMH Quality Enhancement personnel ADMH “Conducting Serious Incident Investigations” training course Providers’ QDDP personnel Provider’s legal counsel None of the above Question Title * 21. The definition of severe behavior includes: A physical assault that results from planned, intentional behavior and/or from agitation or other behavior where there is specific intent to inflict harm (or potential harm) to a staff An individual’s refusal to comply with staff’s request Any assault by an individual being served upon another individual being served Behavior problems resulting in injury, self-injurious behavior requiring medical attention, significant property damage, or suicidal threats/attempts. None of the above Done