AI is beginning to reshape claims across UK insurance, and we would love to hear your perspective. By taking part in the Insurance Times AI Claims Survey 2026, you will help build a clearer picture of how AI is being used, the value it is delivering and the challenges around customer trust, governance and human oversight. Whether your organisation is already using AI or simply exploring its potential, your views matter. All respondents will receive free access to the report when it is published later this year.
Please click below to start your survey!
All responses are 100% anonymous, please contact Savan Shah at savan.shah@insurancetimes.co.uk if you experience any problems completing this survey.
17%
