Atomic City Transit - Community Survey

Please take a few minutes to answer the following questions about your transportation needs. Your answers will help us to identify how to best design public transit to serve the needs of Los Alamos County residents and will be key input in the 2022 Five-Year Service Plan for Atomic City Transit. Please fill out the survey online or email a scanned copy to claire@lsctrans.com.

Survey available in other languages upon request.

Question Title

* 1. Which of the following types of transportation do you use? (Select primary answer)

Your personal vehicle

Ride with a friend/relative

Walk

Transit

Borrow a vehicle

Carpool/Vanpool

Bike

Taxi/Uber/Lyft

Other (please specify)

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* 2. How often do you ride transit?

6-7 days/week

3-5 days/week

1-2 days/week

1-3 days/month

Less than once per month

Never

Question Title

* 3. If you work outside your home, how do you travel to work? (Select primary answer)

Drive alone

Carpool

Taxi/Uber/Lyft

Walk

Bike

Transit

Other (please specify)

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* 4. Where do you work or go to school?

LANL

Los Alamos

Other (please specify)

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* 5. Why do you ride transit? (Please select your top reason)

Avoid traffic

No driver's license

Save money/time on parking

More convenient

Avoid driving

No car available

Save money on driving

For the environment

Other (please specify)

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* 6. What is the main purpose of your most common transit trip?

Work

Medical/Dental

School/College

Shopping

Recreation/Social

Multipurpose

Personal business

Other (please specify)

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* 7. Do you transfer to/from ACT from another service?

LANL

Taxi

NMDOT Park and Ride

NCRTD

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* 8. Please rank the following
Characteristics of Atomic City Transit (ACT) on a scale of 1 (Poor) to 5 (Excellen)

	1 (Poor)	2	3 (Neutral)	4	5 (Excellent)
Service frequency	Service frequency 1 (Poor)	Service frequency 2	Service frequency 3 (Neutral)	Service frequency 4	Service frequency 5 (Excellent)
Start time of service	Start time of service 1 (Poor)	Start time of service 2	Start time of service 3 (Neutral)	Start time of service 4	Start time of service 5 (Excellent)
End time of service	End time of service 1 (Poor)	End time of service 2	End time of service 3 (Neutral)	End time of service 4	End time of service 5 (Excellent)
Service area covered	Service area covered 1 (Poor)	Service area covered 2	Service area covered 3 (Neutral)	Service area covered 4	Service area covered 5 (Excellent)
Safety	Safety 1 (Poor)	Safety 2	Safety 3 (Neutral)	Safety 4	Safety 5 (Excellent)
Convenience of bus stops	Convenience of bus stops 1 (Poor)	Convenience of bus stops 2	Convenience of bus stops 3 (Neutral)	Convenience of bus stops 4	Convenience of bus stops 5 (Excellent)
On-time performance	On-time performance 1 (Poor)	On-time performance 2	On-time performance 3 (Neutral)	On-time performance 4	On-time performance 5 (Excellent)
Travel time on the bus	Travel time on the bus 1 (Poor)	Travel time on the bus 2	Travel time on the bus 3 (Neutral)	Travel time on the bus 4	Travel time on the bus 5 (Excellent)
Driver courtesy	Driver courtesy 1 (Poor)	Driver courtesy 2	Driver courtesy 3 (Neutral)	Driver courtesy 4	Driver courtesy 5 (Excellent)
Ease in planning trip (Schedule, Web, Phone information)	Ease in planning trip (Schedule, Web, Phone information) 1 (Poor)	Ease in planning trip (Schedule, Web, Phone information) 2	Ease in planning trip (Schedule, Web, Phone information) 3 (Neutral)	Ease in planning trip (Schedule, Web, Phone information) 4	Ease in planning trip (Schedule, Web, Phone information) 5 (Excellent)
Bus stop amenities	Bus stop amenities 1 (Poor)	Bus stop amenities 2	Bus stop amenities 3 (Neutral)	Bus stop amenities 4	Bus stop amenities 5 (Excellent)
Bus stop locations	Bus stop locations 1 (Poor)	Bus stop locations 2	Bus stop locations 3 (Neutral)	Bus stop locations 4	Bus stop locations 5 (Excellent)
Overall satisfaction	Overall satisfaction 1 (Poor)	Overall satisfaction 2	Overall satisfaction 3 (Neutral)	Overall satisfaction 4	Overall satisfaction 5 (Excellent)

Question Title

* 9. Which issues deter you from using public transportation? (Select primary reason)

I don't know how to use the services

Reliability of services

I have other transportation options

Too far to walk to access services

Bus doesn't go where I need it to

Bus schedule/frequency doesn't work for me

I have never considered using these services

Wheelchair accessible vehicles are not available

Doesn't apply (no issues deter me from using transit)

Other (please specify)

Question Title

* 10. What factors would make it more likely that you would use transit or use it more often?

	1 (Low)	2	3 (Neutral)	4	5 (High)
More frequent service	More frequent service 1 (Low)	More frequent service 2	More frequent service 3 (Neutral)	More frequent service 4	More frequent service 5 (High)
More direct service/Shorter travel time on the bus	More direct service/Shorter travel time on the bus 1 (Low)	More direct service/Shorter travel time on the bus 2	More direct service/Shorter travel time on the bus 3 (Neutral)	More direct service/Shorter travel time on the bus 4	More direct service/Shorter travel time on the bus 5 (High)
Expanded service area	Expanded service area 1 (Low)	Expanded service area 2	Expanded service area 3 (Neutral)	Expanded service area 4	Expanded service area 5 (High)
If driving my car became significantly more expensive (higher gas prices)	If driving my car became significantly more expensive (higher gas prices) 1 (Low)	If driving my car became significantly more expensive (higher gas prices) 2	If driving my car became significantly more expensive (higher gas prices) 3 (Neutral)	If driving my car became significantly more expensive (higher gas prices) 4	If driving my car became significantly more expensive (higher gas prices) 5 (High)
Earlier service hours	Earlier service hours 1 (Low)	Earlier service hours 2	Earlier service hours 3 (Neutral)	Earlier service hours 4	Earlier service hours 5 (High)
Later service hours	Later service hours 1 (Low)	Later service hours 2	Later service hours 3 (Neutral)	Later service hours 4	Later service hours 5 (High)
Weekend service	Weekend service 1 (Low)	Weekend service 2	Weekend service 3 (Neutral)	Weekend service 4	Weekend service 5 (High)

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* 11. What is your zipcode?

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* 12. What is your age?

Under 18

18-24

25-39

40-64

65-74

75 or older

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* 13. Including yourself, how many people in your household have a valid driver's license?

None

2 or more

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* 14. How many operating vehicles are available to your household>

None

2 or more

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* 15. Please provide any additional comments about public transit service improvements you would like to see or any other unmet transportation needs you or members of your household have.

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* 16. If you would like to receive updates about the 5-Year Service Plan, please provide your email address (Your email address will remain confidential and will not be shared):

Atomic City Transit - Community Survey

Question Title

* 1. Which of the following types of transportation do you use? (Select primary answer)

Question Title

* 2. How often do you ride transit?

Question Title

* 3. If you work outside your home, how do you travel to work? (Select primary answer)

Question Title

* 4. Where do you work or go to school?

Question Title

* 5. Why do you ride transit? (Please select your top reason)

Question Title

* 6. What is the main purpose of your most common transit trip?

Question Title

* 7. Do you transfer to/from ACT from another service?

Question Title

* 8. Please rank the followingCharacteristics of Atomic City Transit (ACT) on a scale of 1 (Poor) to 5 (Excellen)

Question Title

* 9. Which issues deter you from using public transportation? (Select primary reason)

Question Title

* 10. What factors would make it more likely that you would use transit or use it more often?

Question Title

* 11. What is your zipcode?

Question Title

* 12. What is your age?

Question Title

* 13. Including yourself, how many people in your household have a valid driver's license?

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* 14. How many operating vehicles are available to your household>

Question Title

* 15. Please provide any additional comments about public transit service improvements you would like to see or any other unmet transportation needs you or members of your household have.

Question Title

* 16. If you would like to receive updates about the 5-Year Service Plan, please provide your email address (Your email address will remain confidential and will not be shared):

* 8. Please rank the following
Characteristics of Atomic City Transit (ACT) on a scale of 1 (Poor) to 5 (Excellen)