An online stakeholder survey

The SHOW project

The recently launched European R&D project SHOW (“SHared automation Operating models for Worldwide adoption”) is the biggest and most holistic ever initiative piloting automated vehicles in urban environments. It gathers a strong partnership including 69 partners from 13 EU-countries and fosters international cooperation by collaborating with organizations from the US, South Korea, Australia, China, and other countries.

SHOW aims to support the deployment of shared, connected and electrified automation in urban transport, using Connected and Cooperative Automated Vehicles (CCAVs) to advance sustainable urban mobility. During the project, real-life urban demonstrations taking place in 20 cities across Europe will see the integration of fleets of automated vehicles in public transport, demand-responsive transport (DRT), Mobility a Service (MaaS) and Logistics as a Service (LaaS) schemes.

More information can be found under https://show-project.eu/

The online survey

The present survey is an essential part of the SHOW project. It shall gather assessments, opinions and insights from a wide range of stakeholders regarding business models for novel mobility services using CCAVs. The survey – and thus your contribution – is intended to identify important framework conditions for such business models, and will help to take them into account into the design and setup of the numerous mobility services planned within SHOW. Aggregated results shall then be published on the homepages of SHOW, but also of UITP and ERTICO, and presented in public workshops.

Your advantages as a survey participant:
·       You will receive the aggregated results in greater depth of analysis
·       You will receive a dedicated invitation to corresponding stakeholder workshops.

To make this possible we, of course, need your contact information.

Please be so kind to invest 10-15 minutes in this online survey.

If you feel other colleagues could also or better answer the survey, please feel free to forward it to them. There is no limit of responses per organization.

Thank you very much for sending back your responses before September 30th.

Your contribution counts!

The data will be collected and managed according to UITP’s privacy policy. In particular for this survey, in case you are interested in receiving the results of the survey and invitations to workshops, your personal data will be shared with the SHOW partners who are in charge of the data analysis and the organisation of the workshops. If you have any questions regarding your data, please contact privacypolicy@uitp.org

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* 4. If you are interested in receiving the aggregated results of the survey and invitations to workshops, please fill your e-mail address:

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* 5. What do you believe are the main barriers when trying to integrate Connected and Cooperative Automated Vehicles (CCAVs) into public transport services?
(Please grade them in order of importance (1-most important to 5-least important)

  1 2 3 4 5
Technological / Technical
Legal / Political
Organizational / Operational
Business / Economical
Social acceptance / User acceptance

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* 6. What do you believe are the main enablers when trying to integrate CCAVs into public transport services?
Please grade them in order of importance (1-most important to 5-least important)

  1 2 3 4 5
Technological / Technical
Legal / Political
Organizational / Operational
Business / Economical
Social acceptance / User acceptance

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* 7. What do you think are the main advantages of introducing CCAVs in PT services today?
(Please grade them in order of importance (1-most important to 5-least important)

  1 2 3 4 5
Reducing car ownership
Increasing the number of users
Reducing investment and operational costs when deploying new services
Generation of positive externalities (e.g. greater safety, higher accessibility, attract private investment
Social acceptance / User acceptance

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* 8. Which of the existing mobility business models do you think is the most suitable for implementing CCAVs in the short/mid-term?
(Please grade them in order of likelihood (1-most likely to 5-least likely)

  1 2 3 4 5
In Public Transport operations
Car-sharing and ride-sharing services
Demand responsive transport (DRT)
Mobility-as-a-Service (MaaS)
Logistics-as-a-Service (LaaS)

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* 9. Which of the existing business governance models do you think is the most suitable for implementing CCAVs in the short/mid-term?
Please grade them in order of likelihood (1-most likely to 5-least likely)

  1 2 3 4 5
Central model
Liberal model
Analytics as a Service aggregator model
Social innovation model
Other (please specify)

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* 10. How is the general users’ acceptance of shared transport services in your region?

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* 11. How do local businesses and investors in your region view the introduction of CCAVs?

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* 12. How can a transit authority or municipality assess the relevance of investing in CCAVs infrastructure over other mobility or transport systems to achieve its SUMP goals?
(Please grade them in order of importance (1-most important to 5-least important)

  1 2 3 4 5
Through feasibility studies
Learning from others
Through real-life pilots
Through impact assessment studies
Through forecasting and scenario studies

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* 13. Which measures of evaluation should be applied to define what has been a successful CCAV business model? and particularly for an SME or a start-up/ new entrant?
(Please grade them in order of importance (1-most important to 5-least important)

  1 2 3 4 5
A positive Business Case for the company
A positive Business Case for the ecosystem
Generating positive impacts for the regional environment
Through reducing costs thanks to operational performance
Through increasing the revenue streams thanks to new services

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* 14. Which organization type do you think should take the main orchestrator role in a multi-actor Connected and Cooperative Automated Mobility (CCAMs) business ecosystem?

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* 15. What is the importance of the service providers in your CCAM ecosystem?
(Please grade them in order of importance (1-most important to 5-least important)

  1 2 3 4 5
Traffic/Road authorities
Vehicle providers
Infrastructure providers
Data providers
Software-based service providers
Other (Please specify)

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* 16. Which are the most critical operations within your CCAM ecosystem?
(Please grade them in order of importance (1-most important to 5-least important)

  1 2 3 4 5
Traffic management
Fleet management
Infrastructure management
Data management
Access rights management

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* 17. What is the importance of the cost items when operating CCAVs in cooperation with PT services?
(Please grade them in order of importance (1-most important to 5-least important)

  1 2 3 4 5
Vehicle maintenance
Vehicle use
Infrastructure maintenance
Infrastructure use
The last three questions are open to creative answers that can help SHOW Business Model responsible organizations identify opportunities and ways to reach specific SHOW project targets:

SHOW target: 50 SMEs/start-ups benefiting from the SHOW services marketplace
SHOW target: Generation of new CCAM Business Models
SHOW target: Demonstration of at least 3 viable Business Cases

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* 18. Which are the best opportunities for start-ups and SMEs regarding CCAM?

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* 19. Which are the most favourable ecosystems for SMEs and start-ups to flourish?

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* 20. Which elements for a successful introduction of CCAV services are currently missing concerning your Business Ecosystem?

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* 21. What do you feel are the minimum infrastructure/technological requirements needed to have a positive CCAVs business case during the transition period?

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* 22. If one now considers the degree of vehicle electrification (none up to full electrification, be it battery electric or fuel cell electric):
• To what extent does this influence your answers given above?
• To what extent would possible business models change / work better or worse?

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* 23. Finally, we also like to hear what you and your organization have to say. Below you can express any thoughts or proposals to enhance the work we are doing. Many thanks for your enthusiasm and cooperation.

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