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Food Allergy & Airline Travel Survey

This survey by Allergy Microbiome Foundation aims to better understand the experiences, concerns, and challenges faced by individuals and families managing severe food allergies when travelling by air within Australia and from Australia with local carriers.

We are particularly seeking feedback from mothers, parents, carers, and families who have had to consider allergy risks, safe food availability, staff awareness, & airline policies, when flying. Your responses will help identify where airlines may currently be falling short, including issues with suitable food options, communication, consistency, allergen information, and overall passenger support. The feedback collected will be used to advocate for practical improvements that make air travel safer, more inclusive, and less stressful for food allergy individuals and families.

If you would like to support our work, donations of $2 or more are tax deductible. Please feel free to contact us for more information.

Website: www.allergymicrobiomefoundation.org.au
1.What best describes your connection to food allergies?
2.Which food allergies are you or your family affected by? (Select all that apply)
3.How frequently have you travelled domestically by air with a person who has food allergies in the last 5 years?
4.How many times have you travelled internationally by air with a person who has food allergies in the last 5 years?
5.Have food allergy concerns ever influenced your decision to fly?
6.Have you ever avoided air travel because of concerns about a food allergic reaction in flight?
7.How stressful is flying with food allergies for you or your family?
8.How clear have you found airline food allergy policies to be?
9.Have you ever received inconsistent information from an airline regarding food allergy policies or procedures?
10.If yes, please provide an example (optional):
11.How confident do you feel that airline staff understand the seriousness of food allergies?
12.Have you or your family ever felt unsafe, unsupported, or dismissed when raising food allergy concerns with an airline?
13.If yes, please elaborate:
14.Have airline staff ever made you feel that your food allergy concerns were an inconvenience?
15.At what stage of travel have you experienced the most difficulty with food allergy support?
16.Have you ever requested an accommodation or support measure from an airline in relation to food allergies? (Select all that apply)
17.Were your requested food allergy accommodations supported by the airline?
18.Do you currently bring your own safe food onboard flights?
19.Thinking about the airlines you have travelled with, how satisfied are you with the availability of allergy-aware or suitable food options?
20.How adequate is the ingredient and allergen information for food served during flights?
21.Have you ever experienced an allergic reaction on a flight?
22.If yes, can you briefly describe what happened?
23.Overall, how well do you believe airlines in Australia currently support passengers with severe food allergies?
24.Would you like to add any further comments?