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FIGAS Customer Satisfaction Survey 2026
1.
Overall, how satisfied or dissatisfied are you with FIGAS?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
2.
Which of the following words would you use to describe our service? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
3.
How well does our service meet your needs?
Extremely well
Very well
Somewhat well
Not so well
Not at all well
4.
How would you rate the quality of our service?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
5.
How would you rate the value for money of our service?
Excellent
Above average
Average
Below average
Poor
6.
How responsive have we been to your questions or comments about our service?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
7.
How long have you been a FIGAS customer?
This is my first experience
Less than six months
Six months to a year
1 - 2 years
3 - 10 years
10 years or more
8.
Do you have any other comments, questions, or concerns that may help us improve our service?
Current Progress,
0 of 8 answered
