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NDIS Provider Survey 2026

Occupational Therapy Australia (OTA) is seeking input from our members on how the National Disability Insurance Scheme (NDIS) is affecting occupational therapists and the participants they support.

This survey is a key advocacy tool for OTA. Last year, more than 600 occupational therapists shared their experiences. That data helped shape our submissions, our representations to government, and our No OTs No NDIS campaign.

Your responses are confidential. You do not need to share any personal information you're not comfortable providing. OTA reports on this data in aggregate form only, and no individual business or practitioner will be identified. We use your responses solely to inform our policy and advocacy work.

The survey takes around 15 minutes to complete and has 30 questions. You don't need to answer every question, and you can skip anything that isn't relevant to your practice. A free text box at the end lets you share any additional feedback.
In this survey, we will use the following terms:

Prize freeze - OT hourly rates under the NDIS, which have been frozen for eight consecutive years

Practice - The organisation you are employed with or own

Reforms - The changes to the NDIS introduced by the Government this year, including the NDIS Amendment Bill

Foundational supports model - Services outside the NDIS, expected to include Thriving Kids for children with developmental delay or disability, and psychosocial supports for people with mental health-related support needs.
Practice profile
1.Are you an employee or a practice owner?
2.Which best describes the size of your practice?
3.Is your practice registered with the NDIS?
4.What are your primary areas of practice under the NDIS? (Select all that apply)
5.What is your primary service delivery model?
6.In which state or territory do you provide services? (Select all that apply)
7.What proportion of your work involves servicing clients in rural, regional and remote locations?
Financial viability and pricing
8.What proportion of your practice's total revenue currently comes from NDIS funded therapy services?
9.How has the price freeze affected your practice's financial viability?
10.Do you expect your practice to remain profitable under current pricing arrangements?
11.In the last financial year (2025-26), how did your practice perform financially?
12.Has your practice made any changes as a result of the continued price freeze? (Select all that apply)
Client access and impact
13.Has the pricing freeze reduced access to services for your clients?
14.(Optional) Please explain your answer to the previous question regarding client access
15.How many clients do you estimate you will no longer be able to service due to the pricing freeze?
16.Do you or your practice currently have a waitlist for services?
17.If yes, how long is your waitlist?
Workforce and sector viability
18.Do you expect to stop providing NDIS services in the next 1-3 years?
19.If yes, what factors are contributing to this decision? (Select all that apply)
20.How has the 50% reduction in allowable travel billing affected your service? (Select all that apply)
21.Which of the following reforms have impacted your willingness to remain a NDIS provider? (Select all that apply)
22.In response to NDIS reforms, is your practice considering any of the following changes? (Select all that apply)
Regulatory and compliance burden
23.Has increased administrative or compliance burden affected your capacity to deliver client services?
24.What elements of NDIS registration do you think should be necessary for OTs? (Select all that apply)
Foundational supports
25.How has your caseload of clients with psychosocial disability changed in the past 12 months?
26.Would you or your practice be interested in delivering Thriving Kids or psychosocial services through a foundational supports model?
Open feedback on NDIS reforms
27.What feedback have your clients given you, if any, about NDIS reforms?
28.Please share any additional comments about how NDIS reforms, pricing, or workforce pressures are affecting your practice.
Future priorities and follow up
29.What should be OTA's major NDIS advocacy priority in the coming months? (Select up to three)
30.Would you be willing to provide a case study or speak with OTA further about the impact of these changes?
Current Progress,
0 of 30 answered