Sharing Economy - Provider

Sharing Economy Readiness Study: Provider Survey (2022/2023)

This survey is to measure the readiness to adopt the sharing economy in Malaysia.

This interview is ONLY for providers (gig workers) in Malaysia.

Participation is purely voluntary.

Your privacy will be maintained, and all personal details will be anonymized.

This is a survey conducted by the Economic Planning Unit of the Prime Minister's Department, Malaysia and the Malaysian Industry-Government Group for High Technology (MIGHT).

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* 1. What is your email address? (For verification purpose only.)

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* 2. What state do you currently live in?

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* 3. Please indicate your postcode

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* 4. What is your gender?

Female

Male

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* 5. What is your age?

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* 6. What is your highest education level?

No formal education

Primary education

Secondary education

Tertiary education

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* 7. Please state your current platform’s name

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* 8. Which industry are you in?

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* 9. What services or assets do you provide in the sharing economy?

Ridesharing

P-Hailing (Delivery)

Accommodation

Tourism services (tour guides, etc)

Digital skills (website design, coding, etc)

Housework services (such as maid and cleaning services, etc)

Maintenance services (repair, etc)

Healthcare and lifestyle services (such as babysitting, etc)

Running errands (part-time work, runner, etc)

Creative content (graphics designer, article generation, etc)

Other (please specify)

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* 10. How do you perceive your current gig work?

My gig work is my permanent job

My gig work is my temporary job

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* 11. How long have you been working as a gig worker?

Less than 1 month

1 - 3 months

3 - 6 months

6 - 12 months

1 - 2 years

More than 2 years (please specify)

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* 12. How long will you continue to work as a gig worker?

Less than 6 months

6-12 months

1 year to 2 years

2 years to 3 years

Longer than 3 years

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* 13. How many jobs do you have at this moment?

Only gig job

Two jobs (including gig work)

Three jobs

Four jobs

More than four

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* 14. Is the gig work your main source of income?

Yes

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* 15. What is your estimated total monthly income (both gig and non-gig work)?

Less than RM1,000

RM1,000-1,999

RM2,000-2,999

RM3,000-3,999

RM4,000-4,999

RM5,000-5,999

RM6,000-6,999

RM7,000-7,999

RM8,000-8,999

RM9,000-9,999

RM10,000-10,999

RM11,000-11,999

RM12,000-12,999

RM13,000-13,999

RM14,000-14,999

RM15,000 and above

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* 16. What is your estimated monthly income from gig work ONLY?

Less than RM1,000

RM1,000-1,999

RM2,000-2,999

RM3,000-3,999

RM4,000-4,999

RM5,000-5,999

RM6,000-6,999

RM7,000-7,999

RM8,000-8,999

RM9,000-9,999

RM10,000-10,999

RM11,000-11,999

RM12,000-12,999

RM13,000-13,999

RM14,000-14,999

RM15,000 and above

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* 17. What is your estimated total monthly income (both gig and non-gig work)?

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* 18. What is your estimated monthly income from gig work ONLY?

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* 19. What kind of employment protection do you currently have as a gig worker? (Answer can be more than one)

I don't have any protection.

I have EPF

I have SOCSO

I have a medical card

I have on-demand insurance (insurance provided by platform)

Other (please specify)

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* 20. What kind of employment protection do you need as a gig worker? (Answer can be more than one)

I don't need any employment protection.

I need EPF

I need SOCSO

I need a medical card

I need accident/personal insurance

Other (please specify)

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* 21. Do you think gig workers need to be considered as formal employees by law? Formal employee means that the employee has access to at least one employment benefit or social security scheme (e.g. EPF, SOCSO, medical leave, paid leave). EPF and SOCSO are mandatory for formal employees.

Yes

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* 22. Are you willing to partially contribute to your own protection for EPF and SOCSO, like other formal employees?

Yes

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* 23. If yes, who do you think should pay for your protection?

I don't want to contribute.

100% from platform operator

100% from gig worker

50% from platform operator and 50% from gig worker

Other combination (please specify)

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* 24. Do you think gig workers need to be guaranteed a basic minimum pay?

Yes

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* 25. Why are you doing gig work? (Answers can be more than one.)

Time flexibility

Financial reasons

Lack of jobs that match my education level

Jobs are offering too low

Low barriers to entry

Other (please specify)

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* 26. What challenges are you facing with gig work? (Answers can be more than one.)

The platform operator changes my payment fee and this affects my income

No employment protection (No EPF or SOCSO)

My income as a gig worker does not match my workload

Other (please specify)

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* 27. What do you prefer the most?

Minimum pay or minimum charge fees

Employment protection (e.g. EPF, SOCSO)

Other (please specify)

Sharing Economy - Provider

Sharing Economy Readiness Study: Provider Survey (2022/2023)

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* 1. What is your email address? (For verification purpose only.)

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* 2. What state do you currently live in?

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* 3. Please indicate your postcode

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* 4. What is your gender?

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* 5. What is your age?

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* 6. What is your highest education level?

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* 7. Please state your current platform’s name

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* 8. Which industry are you in?

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* 9. What services or assets do you provide in the sharing economy?

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* 10. How do you perceive your current gig work?

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* 11. How long have you been working as a gig worker?

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* 12. How long will you continue to work as a gig worker?

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* 13. How many jobs do you have at this moment?

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* 14. Is the gig work your main source of income?

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* 15. What is your estimated total monthly income (both gig and non-gig work)?

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* 16. What is your estimated monthly income from gig work ONLY?

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* 17. What is your estimated total monthly income (both gig and non-gig work)?

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* 18. What is your estimated monthly income from gig work ONLY?

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* 19. What kind of employment protection do you currently have as a gig worker? (Answer can be more than one)

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* 20. What kind of employment protection do you need as a gig worker? (Answer can be more than one)

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* 21. Do you think gig workers need to be considered as formal employees by law? Formal employee means that the employee has access to at least one employment benefit or social security scheme (e.g. EPF, SOCSO, medical leave, paid leave). EPF and SOCSO are mandatory for formal employees.

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* 22. Are you willing to partially contribute to your own protection for EPF and SOCSO, like other formal employees?

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* 23. If yes, who do you think should pay for your protection?

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* 24. Do you think gig workers need to be guaranteed a basic minimum pay?

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* 25. Why are you doing gig work? (Answers can be more than one.)

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* 26. What challenges are you facing with gig work? (Answers can be more than one.)

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* 27. What do you prefer the most?

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* 28. Where did you find out about this survey?

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* 29. Please insert your phone number (Compulsory only for surveys done by enumerators)