CHD Satisfaction Survey (Caregivers)

1.Which CHD program or location is providing services to your child/family member/client?

2.It was easy for me to find helpful information about CHD programs and services.

3.It was easy for me to contact CHD to request services.

4.My child/family member/client was able to start receiving CHD services in a reasonable amount of time.

5.All CHD employees treat my child/family member/client in a kind and nonjudgmental way.

6.All CHD employees listen to my child/family member/client and understand their needs.

7.I participated in developing the plan for getting help for my child/family member/client.

8.We feel comfortable raising questions or concerns to CHD employees.

9.The place where I receive CHD services is clean, comfortable and welcoming.

10.It’s easy for me to contact CHD about our services.

11.CHD is respectful of our racial, ethnic and cultural background, sexual orientation, gender identity and religious beliefs.

12.I would recommend CHD services to others.

13.CHD has helped my child/family member/client.

14.What else would you like to share about your experience with CHD?