Give us your feedback on Countryside Mobility - and you could win a prize!

Thanks for taking the time to complete this short survey. Your feedback will help us improve the service and plan for the future.

As a thank you, you can enter our prize draw by providing your membership number at the end of the survey. Four prizes are available. The first two names drawn will each receive a £15 Countryside Mobility Annual Membership Voucher, and the third and fourth names drawn will each receive a £15 Marks & Spencer Gift Voucher. If you choose to enter the prize draw, your membership number will only be used for the administration of the draw.

There are 13 questions in total. We will use the information you provide for service evaluation and improvement purposes. Responses will be treated confidentially and handled in accordance with our Privacy Policy. The findings from this survey may be shared in anonymised form with our funders and included in reports about the work of Disability Together. You will not be identifiable in any reporting. The deadline for taking part is 16th October 2026.


Thank you!

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1. How long have you been a member of Countryside Mobility?

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2. Roughly how many times have you used your Countryside Mobility membership to hire a Tramper scooter in the last year (i.e. summer 2025 to summer 2026)?

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3. How many different Countryside Mobility hire locations have you hired a Tramper in the last year? (i.e. summer 2025 to summer 2026)

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4. When visiting a Countryside Mobility location, who do you usually go with?

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5. What would encourage you to use your Countryside Mobility membership more frequently? Please rank in order of importance with 1 being the most likely to encourage you to use your membership.

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6. When hiring a Tramper you are provided with information about where you can take it. How useful do you or would you find the following formats?

  Not at all helpful Moderately helpful Extremely helpful
Route Map
Waymarker signposts along routes
Route description (for example, what the paths will be like, highlights to look forward to)
Videos/photos of the route

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7. When you hired the Tramper for the first time was this also the first time you had used a mobility scooter?

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8. How did you feel when you used a Tramper for the first time?
Please select any of the words which you feel apply (you can select as few or as many as you like).

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9. Thinking about the time you have been a member of Countryside Mobility, to what extent has it…

  To a great extent To a small extent Not at all Don't know
Increased your appreciation of the natural environment
Had a positive impact on your general sense of physical and/or mental wellbeing
Enabled you to enjoy spending quality time with friends and family
Helped you feel more independent and less reliant on others
Helped you feel more confident to visit outdoor attractions / countryside locations
Encouraged you to visit outdoor attractions/countryside locations more often
Enabled you to have a more active lifestyle
Increased your opportunities to engage with culture and heritage

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10. For you what makes the perfect Tramper hire location?

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11. What do you value most about Countryside Mobility?

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12. If you donate to Countryside Mobility, what motivates you to support the service?

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13. Are you happy for your comments to be shared anonymously on our website or social media or in reports about our work?

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14. Please enter your membership number (including any letters at the start) in the box below to be entered into the prize draw to win either a £15 Countryside Mobility membership voucher or a £15 Marks and Spencer gift voucher (four prizes available).

You should be able to find this on your membership card. (If you have joined recently and are yet to receive your card enter the number in the top right hand corner of your membership form and the location you joined at).


Thank you for your time
Share Your Views: Shaping the Future of Disability Together

Disability Together, the charity behind Countryside Mobility, will soon be launching a survey to gather your views on the future of the organisation. Your feedback will help shape our direction and priorities by highlighting what works well, where we can improve, and the opportunities and challenges ahead.

Look out for the survey and take the opportunity to help shape our future.
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