Kia ora and welcome!
Repair Network Aotearoa and BERL are exploring the potential for a repair incentive scheme in the Wellington region. This survey aims to understand people’s current repair behaviours, barriers, and likely use of a repair subsidy.
“Repair” includes fixing household items, such as electronics, appliances, clothing, furniture, or other goods to extend their life.
A “repair incentive” refers to a subsidy that reduces the cost of repairing an item through approved repair providers.
Your privacy and your rights
- Participation is voluntary and anonymous
- You do not have to provide any identifying information
- Your responses will be combined with others and cannot be linked back to you
- Data is collected in accordance with the New Zealand Privacy Act 2020
- All information will be securely stored and used only for research, reporting, and improving repair-related services
- If details are provided for further communication they will only be used for communication within the specified boundaries.
The survey is easy to complete on any device, and takes 5-10 minutes. Please answer based on your own experiences and preferences – there are no right or wrong answers.
Beyond this survey, we will be looking to conduct wānanga/ focus groups in September and october, which would be groups of 6-8 people meeting for a few hours to discuss a repair incentive system. At the end of the survey you will have the option to include your email address if you would like to be a part of one of these discussions.
Ngā mihi nui for your contribution to this important research.
