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* 1. What is your name?

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* 2. What is your Montreat street address?

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* 3. What is your Montreat P.O. Box?

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* 4. What is your email address?

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* 5. Have you experienced problem(s) caused by the "Black Mountain, NC 28711" designation of your Montreat street address?

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* 6. If you answered "Yes," please describe the problem(s).

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* 7. When did this first become a problem for you? (Estimate month/year.)

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* 8. Have visitors to your home experienced difficulty finding your house or verifying its location? [“Visitors” include personal -- friends, family, other guests – and service professionals like a) plumbers, HVAC, internet technicians, electricians, FedEx, UPS, Uber, and b) airline-ticket sales agents confirming by phone your address and other companies shipping packages to you.]

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* 9. If you have experienced problems with service professionals not being able to find your home or verify your home’s location, what communications, if any, did you receive from the service professionals?

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* 10. Which map services do visitors use to reach your house? (Check all that apply.)

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* 11. Has the address issue in Montreat caused any difficulty for you in verifying your identity?

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* 12. If so, how?

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* 13. If so, how was this problem resolved?

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