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2026 QLINE Ridership Survey
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1.
How satisfied are you with your experience using the QLINE?
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
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2.
On average, how often do you ride the QLINE?
(Required.)
Every day
Weekly
Monthly
Once (My 1st time)
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3.
What is the primary reason you ride the QLINE? (Select all that apply)
(Required.)
Healthcare appointments
Work/Commute
Entertainment/Recreational/Social Activities/Shopping
College/ University
School (K-12 Only)
Getting to and from home
Other (please specify)
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4.
Which of the following methods did you use to get to QLINE for your most recent trip? (Select all that apply)
(Required.)
Walk
Bike/E-Bike/E-Scooter
Car
QLINE Park & Ride (WSU Lot 12)
Dropoff
Bus (DDOT, SMART)
Wheelchair/Scooter
Detroit People Mover
Express Bus (D2A2,DAX)
Other (please specify)
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5.
How long did you wait for your streetcar?
(Required.)
Under 10 minutes
10-15 minutes
16-20 minutes
More than 20 minutes
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6.
What would improve your personal safety while riding and at stations? (Select all that apply)
(Required.)
Better lighting at the stations
Increased security at stations
Real time arrival signs at stations
More people around
Other (please specify)
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7.
What information would you like to see displayed on the digital monitors at QLINE stations? (Select all that apply)
(Required.)
Real- time arrival info
Transit Connections
Service alerts and disruptions
Community events
Local business promotions
QLINE news and updates
Safety information
Weather updates
Other (please specify)
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8.
What element(s) of riding the streetcar are most important to you? Please rank by level of importance:
(Required.)
1
2
3
4
5
Safety on the streetcar
Real-time arrival information
Having a Park and Ride
Cleanliness on the streetcar
Upgraded passenger amenities (seats, handrails, etc.)
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9.
How often have you used QLINE Park & Ride (WSU Lot 12) in the last 12 months?
(Required.)
Once
More than once
Often (More than 5 times)
Never
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10.
What tools do you use to plan your trip when riding the QLINE? (Select all that apply)
(Required.)
Transit app
QLINE website
QLINE station monitors
Apple/Google Maps
RTA website
QLINE station map
Social Media (Facebook, Instagram, Tik Tok)
Other (please specify)
11.
How would you best describe yourself?
Native American or Alaskan Native
Black or African American
White
Native Hawaiian or Pacific Islander
Asian
Prefer not to answer
12.
Do you identify as Latino/a/x?
Yes
No
Prefer not answer
13.
Do you identify as a person with a disability?
Yes
No
Prefer not answer
14.
What is your gender?
Female
Male
Non- Binary
Prefer not to answer
15.
What is your age?
Under 18
18-24
25-34
35-44
45-54
55-64
65+
Prefer not to answer
16.
What zip code do you live in?
17.
What is your household income?
Less than $15k
$15k-$29,999
$30k-$49,999
$50k-$74,999
$75k-$99,999
$100k-$150K
Over $150K
Prefer not to answer
18.
What is your preferred language?
English
Spanish
Arabic
Chinese
Other (please specify)
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