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Trillium Network Management Department Satisfaction Survey
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1.
When communicating your questions and requests to the Network Management Department how user-friendly do you find the Network Ticket System?
(Required.)
Very easy
Easy
Difficult
Very difficult
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2.
Which communication method do you find most useful? Choose one
(Required.)
Network Communication Bulletins/Annoucements
E-mail
Phone Call
Newsletter
Trillium Website
Provider Forum
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3.
When you contact the Network Management Department, how often are your inquiries fully resolved?
(Required.)
Always
Sometimes
Rarely
Never
I have not contacted this department
4.
List 3 recommendations on how we can improve the Network Management Department.
1:
2:
3:
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5.
How satisfied are you with your overall experience working with the Network Management Department?
(Required.)
Very dissatisfied
1 star
Dissatisfied
2 stars
Satisfied
3 stars
Very satisfied
4 stars
