The goal of this survey is to identify which tools are most useful during real-time readers’ advisory (RA) interactions with adult patrons. We’re not focusing on tools for displays, book lists, or form-based RA. Instead, we want to know what you use when a patron:
- approaches you at the desk or in the stacks
- calls the library or sends a chat request
In short, we’re interested in the tools that help you when time is of the essence—and why they’re useful to you.