Satisfaction Survey

Girlguiding Ulster want all of our volunteers to feel supported, empowered and inspired so that they can, in turn, support, empower and inspire girls in their local units.

We would like to evaluate how satisfied you are, as volunteers and leaders, with the support you receive from Girlguiding Ulster. This will help us understand what works and does not work so well for you and help us to prioritise our actions for the upcoming year.

This is your chance to tell us what you would like us to do more of, what events you would like us to organise and what your training needs are. This will really help to shape the future of Girlguiding Ulster.

We appreciate you taking the time to complete this survey, and as a thank you for your participation you have the opportunity to enter into a prize draw for your unit.

1st Prize - £350 voucher for your unit to spend at Lorne Estate Outdoor Adventure Centre
2nd Prize - £250 voucher for your unit to spend at Lorne Estate Outdoor Adventure Centre
3rd Prize - £100 voucher for your unit to spend at Lorne Estate Outdoor Adventure Centre

If you wish to be entered into the prize draw, you should submit your name, unit name and email address at the end of the survey. This is not mandatory, and if you choose to provide these details they will not be used to identify your answers. Terms and conditions of the prize draw can be found on the Girlguiding Ulster website.

The closing date to complete this survey is Friday 6th February at 12pm.

Thank you for all that you do, and for your participation in the survey.

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* 1. What is your Girlguiding Ulster County?

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* 2. What is your role(s) in the organisation? Please tick all that apply

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* 3. Is your unit registered with EA?

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* 4. If you are not registered with EA for the purposes of receiving grant funding, why not?

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* 5. How long have you volunteered with Girlguiding?

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* 6. What section(s) do you volunteer with?

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* 7. How satisfied are you with

  Very Satisfied Satisfied Not Satisfied Not Applicable
The support provided by Girlguiding Ulster to help you respond to a safeguarding concern e.g. safer guiding training, commissioner support?
The programme resources that have been developed by GGU? e.g. RNLI Pack
The Engagement Framework resource on the GGU website? (For EA registered groups only)
The support provided to access funding from the Education Authority?
The range of developmental training that is offered by GGU? e.g. mental health development
The support you receive from GGU in terms of governance? e.g. CCNI Support
GGU representing the organisation externally? e.g. with the Education Authority and wider Youth Sector
The e-newsletters and communications from GGU?
GGU presence on social media?
Communications from your County?
Support from your Commissioner?
The GGU app?

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* 8. Do you have any comments you would like to share regarding your level of satisfaction with the support and services provided by Girlguiding Ulster?

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* 9. To what extent do you agree with the following statements?

  Agree Neither Agree nor Disagree Disagree
Girlguiding Ulster is inclusive
Girlguiding Ulster embraces difference
I feel Girlguiding is a place I can be myself

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* 10. To what extent do you agree with the following statements?

  Agree Neither Agree nor Disagree Disagree
I feel appreciated by Girlguiding Ulster for the contribution I make
I feel welcomed by volunteers in my area
I feel valued by parents in my unit
I feel valued by the girls in my unit

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* 11. Do you think Girlguiding Ulster give volunteers the recognition they need?

Informing our plans for Girlguiding Ulster for the coming year

In this section, we would like to ask you some further questions to inform and help us prioritise the work of Girlguiding Ulster, so that we can support you better in your roles and provide a better experience for all our members.

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* 12. What training opportunities would you find useful to support you in your role currently? Please tick all that apply.

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* 13. What kind of additional support not currently on offer would you like to receive from Girlguiding Ulster?

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* 14. Did you attend any of these events run by Girlguiding Ulster in 2025, and how satisfied with them were you?

  Very Satisfied Satisfied Not Satisfied Did not attend
W5 Sleepover
Zen Zone Overnight – Guides and Rangers
Thinking Day ‘Our Story’
Programme Pioneers - Rainbows
Programme Pioneers - Brownies
Programme Pioneers – Guides
Programme Pioneers - Rangers
Lorne Walk Challenge
Womens IFA event
LEGO training event
Pride Event
Hammock Camping
UK Parliament Week
Christmas Adventure 2025

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* 15. If no, why did you not attend any events? Please tick all that apply.

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* 16. The following events were cancelled due to low booking numbers.
- Zen Zone Overnight – Brownies
- First LEGO league
Can you offer any insight as to why either of these events were not popular?

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* 17. What events would you like to see in the future for leaders? Tick all that apply.

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* 18. What events would you like to see in the future for girls? Please tick all that apply.

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* 19. When was the last time you visited Lorne Estate...

  In the last 12 months In the last 1-2 years Over 3 years ago Never
for a training?
for an Event?
with your Unit?

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* 20. Do you plan to continue volunteering in Girlguiding for at least the next year?

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* 21. Please give us more information on the reasons for your answer to the previous question - what are the factors enabling and encouraging you to stay as a volunteer for Girlguiding?

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* 22. What factors are making it challenging or undesirable to continue volunteering for Girlguiding?

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* 23. Do you do any of the following to help with finances in your unit? Please tick all that apply.

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* 24. Following the restructure, do you feel confident that the structures within Girlguiding Ulster are more fit for the future?

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* 25. Do you have any suggestions as to how to make the new structure more effective?

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* 26. Would you consider applying for any roles advertised at County of District level?

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* 27. If you would not consider applying for a County or District role, why not?

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* 28. Are the any other comments or suggestions you would like to share with us?

Thank you for taking the time to share with us your views on the above. We really appreciate your engagement and feedback.

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* 29. If you you wish to be entered in to the prize draw, please provide the following information:

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