Next Generation Voice Survey

Are you aged 18-34 and living in a Southway home?

We want to hear from you – take part in our Next Generation Voice Survey and have a chance to win a shopping voucher.

The voice of the next generation is vital in shaping our services. If you’re aged 18-34 and living in a Southway home, we invite you to take part in this short survey below.

The survey aims to understand what matters most to you and how you prefer to share your ideas and feedback.

Your responses will directly influence how Southway will make decisions and allocate resources to engage our younger people and better meet their needs and priorities.

Please complete the survey by Monday 22 June.

As a thank you, everyone who completes the survey will have the chance to win one of three £50 Love2Shop vouchers.

Any questions or need support in completing the survey? Contact our Customer Voice Team at YourVoice@southwayhousing.co.uk.

Next Generation Voice Survey

Home address and postcode(Required.)

What is your age group?(Required.)

18-24

25-34

Section A: Your priorities and preferences

Q1. Which of the following things are important to you? (Please select up to five options)(Required.)

Help and support with my home, including repairs

How homes are allocated, managed and maintained

Building new homes

Rent and service charges

Southway information and communication (for example website, social media)

How our estate looks, including green areas and shared spaces such as stairways and entrances

Safe and inclusive neighbourhoods

Advice and support (for example, getting a job, help with benefits)

Something else, please share with us:

Q2. What would make you feel more confident or comfortable to share your views about Southway’s services? (Please tick all that apply)(Required.)

Seeing real changes after I give feedback

Keeping me updated about what happens after I give feedback

Knowing that my views will be listened to and actions will be taken to make things better

Getting rewards or prizes for taking part

Having choices in how I can give feedback (for example, online forms, emails, text messages, face-to-face chats)

Making sure survey questions are easy to read and explained clearly

Having someone I trust help me share my views

Feeling safe and respected when giving feedback

Something else, please share with us:

Q3. We are exploring appropriate ways for younger people to get involved and share their thoughts. Please tell us your preferences:

Preferred ways (please tick all that apply)(Required.)

Meetings at Southway office

Youth-focused social events with food and activities

Relaxed spaces with a causal, informal and welcoming atmosphere

WhatsApp group

Online meetings / workshops / youth forums

Something else (please share)

Preferred days (please tick all that apply)(Required.)

Weekdays

Weekends

Preferred times (please tick all the apply)(Required.)

Morning

Afternoon

Evening

Section B: Your thoughts

Q4. Do you want to get involved at Southway to have a voice in shaping our services?(Required.)

Yes

Not sure, I'm still thinking

Q5. What would you like to see if we organise younger tenant engagement activities in the future? (optional)

Q6. What is one thing Southway could do better? (optional)

Q7. Do you have any other comments, suggestions or questions you want to raise with us? (optional)

Section C: Diversity Monitoring (all these questions are optional)

We ask these diversity monitoring questions to make sure we hear from people of diverse backgrounds. This information helps us identify any gaps, promote equality, and make sure our work supports everyone.

Q9. How would you describe your ethnicity?

White: British, Irish or other

Asian or Asian British: Bangladeshi, Chinese, Indian, Pakistani, or other

Black or Black British: African, Caribbean, or other

Mixed: White and Black Caribbean, White and Black African, White and Asian, or other

Arab

Prefer not to say

Other (please share with us)

Q 10. Which of the following best describes your sexual orientation?

Straight/Heterosexual

Gay or Lesbian

Bisexual

Prefer not to say

Other (please share with us)

Q 11. Which of the following best describes your current financial or employment situation?

Something else (please share)

Q12. Do you have any physical or mental health conditions that has lasted, or is expected to last, at least 12 months?

Prefer not to say

Yes (please tell us more)

If you would like to learn more about the opportunities to get involved, or receive updates about future events and activities, or enter the prize draw of this survey, please leave your contact details below.

Name

Email address

Phone number

Thank you for taking the time to complete this survey!