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Introduction

Thank you for visiting this survey. Healthwatch Wirral wants to find out more about your experiences of using the services that Medequip offers in Wirral.

Healthwatch Wirral helps make health and social care work better for everyone. Healthwatch is independent and the way we work is designed to give you a powerful voice to help you get the best out of your health and social care services, whether it’s improving them today or helping to shape them for tomorrow.

Medequip are contracted by Wirral Borough Council to run the Wirral Independence Service which includes the provision of community equipment. Equipment is provided to support independence and care needs at home as prescribed by a healthcare professional (for example by an Occupational Therapist or Nurse).

Please complete this simple survey to help us understand your experience of the following:
  • Customer service
  • Delivery and collection of equipment
  • Repair and maintenance of equipment
  • The difference having the equipment makes

Your feedback is anonymous and will be used for the purpose of developing and shaping future services.
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