TMS Passenger Promise Form

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* 1. What is your full name?

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* 2. What date did you travel?

Date / Time

Date

Time

AM/PM

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* 3. Which bus were you planning to catch?

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* 4. Which bus stop were you waiting at?

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* 5. How did you actually make your journey?

Another operator's bus / tram / train

Taxi / Uber etc

By car / got a lift

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* 6. Please enter your email address or telephone number so we can contact you about your refund, if needed

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* 7. Please enter your Bank Account Number (8 digits)

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* 8. Please enter your Bank Sort Code (6 digits)

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* 9. Please enter the full name on your Bank Account

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* 10. How much money are you claiming back? If this is for a bus / train / tram ticket or taxi fare this must not exceed the amount printed on the receipt. If this is for a mileage reimbursement please enter the number of miles and we will calculate the reimbursement.

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* 11. Please provide a copy of your alternative travel ticket / receipt.
Please note that screenshots or copies of bank statements will not be accepted. If you are providing a receipt from Uber/Bolt, please attach the full PDF receipt, not the email.

TMS Passenger Promise Form

Question Title

* 1. What is your full name?

Question Title

* 2. What date did you travel?

Question Title

* 3. Which bus were you planning to catch?

Question Title

* 4. Which bus stop were you waiting at?

Question Title

* 5. How did you actually make your journey?

Question Title

* 6. Please enter your email address or telephone number so we can contact you about your refund, if needed

Question Title

* 7. Please enter your Bank Account Number (8 digits)

Question Title

* 8. Please enter your Bank Sort Code (6 digits)

Question Title

* 9. Please enter the full name on your Bank Account

Question Title

* 10. How much money are you claiming back? If this is for a bus / train / tram ticket or taxi fare this must not exceed the amount printed on the receipt. If this is for a mileage reimbursement please enter the number of miles and we will calculate the reimbursement.

Question Title

* 11. Please provide a copy of your alternative travel ticket / receipt. Please note that screenshots or copies of bank statements will not be accepted. If you are providing a receipt from Uber/Bolt, please attach the full PDF receipt, not the email.

* 11. Please provide a copy of your alternative travel ticket / receipt.
Please note that screenshots or copies of bank statements will not be accepted. If you are providing a receipt from Uber/Bolt, please attach the full PDF receipt, not the email.