2025 DID Stakeholder Survey

Question Title

* 1. Which of the following best characterizes your primary interest(s) in Downtown Grand Rapids? (Select all that apply).

Downtown Property Owner

Downtown Business Owner

Downtown Employee

Downtown Resident

College/University Student

Live in greater Grand Rapids, but not Downtown

Other (please specify)

Question Title

* 2. Approximately how often are you in Downtown Grand Rapids?

Every day

Once a week or more

Twice a month

Several times a year

Rarely (Once a year)

Question Title

* 3. In the last year, how would you rate the following characteristics of Downtown Grand Rapids within the DID boundary?

	Significantly Better	Slightly Better	No Change	Slightly Worse	Significantly Worse
General Appearance	General Appearance Significantly Better	General Appearance Slightly Better	General Appearance No Change	General Appearance Slightly Worse	General Appearance Significantly Worse
Cleanliness	Cleanliness Significantly Better	Cleanliness Slightly Better	Cleanliness No Change	Cleanliness Slightly Worse	Cleanliness Significantly Worse
Safety: Reality	Safety: Reality Significantly Better	Safety: Reality Slightly Better	Safety: Reality No Change	Safety: Reality Slightly Worse	Safety: Reality Significantly Worse
Safety: Perception	Safety: Perception Significantly Better	Safety: Perception Slightly Better	Safety: Perception No Change	Safety: Perception Slightly Worse	Safety: Perception Significantly Worse
Visitor Activity	Visitor Activity Significantly Better	Visitor Activity Slightly Better	Visitor Activity No Change	Visitor Activity Slightly Worse	Visitor Activity Significantly Worse
Overall Health of Downtown	Overall Health of Downtown Significantly Better	Overall Health of Downtown Slightly Better	Overall Health of Downtown No Change	Overall Health of Downtown Slightly Worse	Overall Health of Downtown Significantly Worse
Homelessness	Homelessness Significantly Better	Homelessness Slightly Better	Homelessness No Change	Homelessness Slightly Worse	Homelessness Significantly Worse
Aggressive Panhandling	Aggressive Panhandling Significantly Better	Aggressive Panhandling Slightly Better	Aggressive Panhandling No Change	Aggressive Panhandling Slightly Worse	Aggressive Panhandling Significantly Worse

Question Title

* 4. How would you rate the following services provided by the DID?

	Very Good	Good	Fair	Poor	Very Poor
Sidewalk Cleaning	Sidewalk Cleaning Very Good	Sidewalk Cleaning Good	Sidewalk Cleaning Fair	Sidewalk Cleaning Poor	Sidewalk Cleaning Very Poor
Seasonal Flower Planting	Seasonal Flower Planting Very Good	Seasonal Flower Planting Good	Seasonal Flower Planting Fair	Seasonal Flower Planting Poor	Seasonal Flower Planting Very Poor
Snowmelt (Monroe Center, Monument Park, Campau Promenade)	Snowmelt (Monroe Center, Monument Park, Campau Promenade) Very Good	Snowmelt (Monroe Center, Monument Park, Campau Promenade) Good	Snowmelt (Monroe Center, Monument Park, Campau Promenade) Fair	Snowmelt (Monroe Center, Monument Park, Campau Promenade) Poor	Snowmelt (Monroe Center, Monument Park, Campau Promenade) Very Poor
Snow Removal from Pedestrian Crossings & Parking Meters	Snow Removal from Pedestrian Crossings & Parking Meters Very Good	Snow Removal from Pedestrian Crossings & Parking Meters Good	Snow Removal from Pedestrian Crossings & Parking Meters Fair	Snow Removal from Pedestrian Crossings & Parking Meters Poor	Snow Removal from Pedestrian Crossings & Parking Meters Very Poor
Direct Assistance from Ambassadors	Direct Assistance from Ambassadors Very Good	Direct Assistance from Ambassadors Good	Direct Assistance from Ambassadors Fair	Direct Assistance from Ambassadors Poor	Direct Assistance from Ambassadors Very Poor
Retail & Restaurant Oriented Marketing	Retail & Restaurant Oriented Marketing Very Good	Retail & Restaurant Oriented Marketing Good	Retail & Restaurant Oriented Marketing Fair	Retail & Restaurant Oriented Marketing Poor	Retail & Restaurant Oriented Marketing Very Poor
Special Event Promotion	Special Event Promotion Very Good	Special Event Promotion Good	Special Event Promotion Fair	Special Event Promotion Poor	Special Event Promotion Very Poor
Resident Engagement	Resident Engagement Very Good	Resident Engagement Good	Resident Engagement Fair	Resident Engagement Poor	Resident Engagement Very Poor

Question Title

* 5. How would you grade the overall efforts of the DID?

A - Services are excellent and exceed expectations

B - Services are good and satisfactory

C - Services are average and could be improved

D - Services are not good and need immediate improvement - I am dissatisfied

F - Services are poor and need immediate improvement

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* 6. How would you prioritize the DID's services for the next year?

Question Title

* 7. Should the DID expand beyond its current boundaries in any of the following directions? (Select all that apply; see link for a map of current boundaries and proposed expansion locations).
DID Boundary Map

North to include North Monroe

Southwest to include Market & Wealthy corridors

East to include Medical Mile/Michigan Ave

West to include more Bridge Street businesses

The DID should not expand at this time

2025 DID Stakeholder Survey

About the Survey

Question Title

* 1. Which of the following best characterizes your primary interest(s) in Downtown Grand Rapids? (Select all that apply).

Question Title

* 2. Approximately how often are you in Downtown Grand Rapids?

Question Title

* 3. In the last year, how would you rate the following characteristics of Downtown Grand Rapids within the DID boundary?

Question Title

* 4. How would you rate the following services provided by the DID?

Question Title

* 5. How would you grade the overall efforts of the DID?

Question Title

* 6. How would you prioritize the DID's services for the next year?

Question Title

* 7. Should the DID expand beyond its current boundaries in any of the following directions? (Select all that apply; see link for a map of current boundaries and proposed expansion locations).
DID Boundary Map

Question Title

* 8. Please provide any additional comments or feedback you have about the DID and/or Downtown.

2025 DID Stakeholder Survey

About the Survey

Question Title

* 1. Which of the following best characterizes your primary interest(s) in Downtown Grand Rapids? (Select all that apply).

Question Title

* 2. Approximately how often are you in Downtown Grand Rapids?

Question Title

* 3. In the last year, how would you rate the following characteristics of Downtown Grand Rapids within the DID boundary?

Question Title

* 4. How would you rate the following services provided by the DID?

Question Title

* 5. How would you grade the overall efforts of the DID?

Question Title

* 6. How would you prioritize the DID's services for the next year?

Question Title

* 7. Should the DID expand beyond its current boundaries in any of the following directions? (Select all that apply; see link for a map of current boundaries and proposed expansion locations).DID Boundary Map

Question Title

* 8. Please provide any additional comments or feedback you have about the DID and/or Downtown.

* 7. Should the DID expand beyond its current boundaries in any of the following directions? (Select all that apply; see link for a map of current boundaries and proposed expansion locations).
DID Boundary Map