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* 1. Do you have a library card?

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* 2. How often do you visit Bartlesville Public Library in person?

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* 3. What is the reason you visit the Library? (select all that apply)

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* 4. How often do you find what you are looking for?

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* 5. We currently have programs such as cooking, exercise, buying/selling home, gardening and other general interest programs.  What additional programs would you like us to offer?

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* 6. How often do you virtually visit the Bartlesville Public Library to use the digital collection?

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* 7. What App do you use to access our digital Collection?

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* 8. How would you rate the quality of customer service you receive at the Library?

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* 9. How responsive have we been to your questions or concerns?

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* 10. Do our operating hours (M-Th 9-7 & Fri & Sat 9-5:30) meet your needs?

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* 11. The Library building layout meets my needs.

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* 12. The Library will be adding music services as of 6/1/21.  Are you interested in downloading the new music app Freegal Music and experiencing music streaming and/or music downloads?

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* 13. Do you follow the Library on our website and social media? (select all that apply)

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* 14. Do you use our Library App "My Library"?

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* 15. Are you aware that we offer a free delivery service for Homebound customers?

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* 16. What additional services would you like for the Library to offer? (select all that apply)

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* 17. Do you have any other comments, questions, or concerns?

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