Clean & Safe Customer Service Satisfaction Survey

Question Title

* 1. Please select your downtown neighborhood:

City Center

Columbia

Cortez

East Village

Gaslamp

Marina

Ballpark

Question Title

* 2. What best describes you?

Resident

Visitor

Workforce

Business Owner

Property Owner

Question Title

* 3. On a scale of 1 to 5, how often do you see uniformed CLEAN TEAM ambassadors (1 being “Never” and 5 being “Daily”)

1 (Never)

5 (Daily)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 4. On a scale of 1 to 5, how often do you see uniformed SAFETY TEAM ambassadors (1 being “Never” and 5 being “Daily”)

1 (Never)

5 (Daily)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 5. On a scale of 1 to 5, how often do you see uniformed POWER WASHING ambassadors (1 being “Never” and 5 being “Daily”)

1 (Never)

5 (Daily)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 6. On a scale of 1 to 5, how often do you see uniformed LANDSCAPING ambassadors (1 being “Never” and 5 being “Daily”)

1 (Never)

5 (Daily)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 7. Rank the importance of the following enhanced Clean & Safe Beautification Services in the neighborhood you selected (with 1 being the most important)

Question Title

* 8. Rank the importance of the following enhanced Homelessness Services in the neighborhood you selected (with 1 being the most important)

Question Title

* 9. Rank the importance of the following enhanced Clean & Safe Clean Services in the neighborhood you selected (with 1 being the most important)

Question Title

* 10. Rank the importance of the following enhanced Clean & Safe Safety Services in the neighborhood you selected (with 1 being the most important)

Question Title

* 11. On a scale of 1 to 5, how would you rate the perception of safety downtown in your neighborhood? 1 being “I feel unsafe” and 5 being “I feel safe”

1 (I feel unsafe)

5 (I feel safe)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 12. On a scale of 1 to 5, how would you rate the perception of safety downtown in the broader downtown region? 1 being “I feel unsafe” and 5 being “I feel safe”

1 (I feel unsafe)

5 (I feel safe)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 13. On a scale of 1 to 5, how would you rate the cleanliness (defined as the absence of litter) of downtown sidewalks during the day? 1 being “Dirty” and 5 being “Clean”

1 (Dirty)

5 (Clean)

Clear

i We adjusted the number you entered based on the slider’s scale.

Question Title

* 14. How would you describe the character and atmosphere of Downtown, and what stands out to you most while walking through Downtown?

Question Title

* 15. Some challenges extend beyond the scope and authority of the Clean & Safe Program. Addressing ongoing issues in downtown is a shared responsibility among multiple public entities, including the City of San Diego, Waste Management, Parks & Recreation, and others.
Rank your selections in order of impact (1 = highest) of the following changes to the public environment, which three would most improve downtown as a place to work or live? *Required.

Question Title

* 16. Ballpark Community Feedback:

The Ballpark Zone is a subdistrict within Downtown’s Property and Business Improvement District (PBID), otherwise known as the Clean & Safe program. Day-to-day services in the area are managed by the Ballpark District Community Partnership through a service team known as the Cleanup Crew.

Please use the space below to share any additional feedback, especially ideas for what you would like to see more of in the Ballpark Zone.

Clean & Safe Customer Service Satisfaction Survey

Question Title

* 1. Please select your downtown neighborhood:

Question Title

* 2. What best describes you?

Question Title

* 3. On a scale of 1 to 5, how often do you see uniformed CLEAN TEAM ambassadors (1 being “Never” and 5 being “Daily”)

Question Title

* 4. On a scale of 1 to 5, how often do you see uniformed SAFETY TEAM ambassadors (1 being “Never” and 5 being “Daily”)

Question Title

* 5. On a scale of 1 to 5, how often do you see uniformed POWER WASHING ambassadors (1 being “Never” and 5 being “Daily”)

Question Title

* 6. On a scale of 1 to 5, how often do you see uniformed LANDSCAPING ambassadors (1 being “Never” and 5 being “Daily”)

Question Title

* 7. Rank the importance of the following enhanced Clean & Safe Beautification Services in the neighborhood you selected (with 1 being the most important)

Question Title

* 8. Rank the importance of the following enhanced Homelessness Services in the neighborhood you selected (with 1 being the most important)

Question Title

* 9. Rank the importance of the following enhanced Clean & Safe Clean Services in the neighborhood you selected (with 1 being the most important)

Question Title

* 10. Rank the importance of the following enhanced Clean & Safe Safety Services in the neighborhood you selected (with 1 being the most important)

Question Title

* 11. On a scale of 1 to 5, how would you rate the perception of safety downtown in your neighborhood? 1 being “I feel unsafe” and 5 being “I feel safe”

Question Title

* 12. On a scale of 1 to 5, how would you rate the perception of safety downtown in the broader downtown region? 1 being “I feel unsafe” and 5 being “I feel safe”

Question Title

* 13. On a scale of 1 to 5, how would you rate the cleanliness (defined as the absence of litter) of downtown sidewalks during the day? 1 being “Dirty” and 5 being “Clean”

Question Title

* 14. How would you describe the character and atmosphere of Downtown, and what stands out to you most while walking through Downtown?

Question Title

Question Title

Question Title

* 17. Thank you for your time and feedback. Is there anything else you'd like to share with us that wasn't mentioned in the questions above?