Rogers First Set Tour - Rising Stars - Feedback Survey

Thank you for taking the time out to share your feedback on your experience with the Rogers First Set Tour - Rising Stars.

The information provided in this survey is completely anonymous and confidential and will solely be used to help us improve Rising Stars tournaments for your child.

This short survey will take approximately 5 minutes to complete. For your valued time, you will be invited to enter a draw to win a $100 Sport Chek gift card upon completion of the survey.

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* 1. After registering for a tournament, were you able to view the following items at least 3 days prior to the tournament on the Tournament Website?

	Yes, for all tournaments	Yes, but only for some tournaments	No, not for any tournament
Scoring format and rules	Scoring format and rules Yes, for all tournaments	Scoring format and rules Yes, but only for some tournaments	Scoring format and rules No, not for any tournament
Order of play/schedule	Order of play/schedule Yes, for all tournaments	Order of play/schedule Yes, but only for some tournaments	Order of play/schedule No, not for any tournament
Tournament draw	Tournament draw Yes, for all tournaments	Tournament draw Yes, but only for some tournaments	Tournament draw No, not for any tournament
Acceptance and reserve lists	Acceptance and reserve lists Yes, for all tournaments	Acceptance and reserve lists Yes, but only for some tournaments	Acceptance and reserve lists No, not for any tournament

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* 2. At the tournament site, were the following items present?

	Yes, for all tournaments	Yes, but only for some tournaments	No, not for any tournament
One court monitor per bank of courts	One court monitor per bank of courts Yes, for all tournaments	One court monitor per bank of courts Yes, but only for some tournaments	One court monitor per bank of courts No, not for any tournament
Visible draws and order of play	Visible draws and order of play Yes, for all tournaments	Visible draws and order of play Yes, but only for some tournaments	Visible draws and order of play No, not for any tournament
Tournament desk and director present on site at all times	Tournament desk and director present on site at all times Yes, for all tournaments	Tournament desk and director present on site at all times Yes, but only for some tournaments	Tournament desk and director present on site at all times No, not for any tournament

Question Title

* 3. Were there scorecards installed on each court?

Yes, for all tournaments

Yes, but only for some tournaments

No, not for any tournament

If scorecards were not available at a tournament, please let us know the tournament site(s) and date(s):

Question Title

* 4. Before your child played their match were the rules and scoring format announced?

Yes, for all matches

Yes, but only for some matches

No, not for any match

If scoring rules were not announced at a tournament, please let us know the tournament site(s) and date(s):

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* 5. Were the three matches your child played each day scheduled for a single block of time (half a day)?

Yes, at all tournaments

Yes, but only at some tournaments

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* 6. For each match your child played:

	Yes, for all matches	Yes, but only for some matches	No, not for any match
Was the match approximately 45 minutes long?	Was the match approximately 45 minutes long? Yes, for all matches	Was the match approximately 45 minutes long? Yes, but only for some matches	Was the match approximately 45 minutes long? No, not for any match

If the match duration for each match was not approximately 45 minutes long, please let us know the tournament site(s) and date(s):

Question Title

* 7. If your child played in the U9 category, were the courts adjusted to 3/4 of the regular size?

Yes, at all tournaments

Yes, but only at some tournaments

Not applicable

If 3/4 courts were not available for a U9 event, please let us know the tournament site(s) and date(s):

Question Title

* 8. Was the appropriate orange or green dot ball used at your tournament?

Yes, at all tournaments

Yes, but only at some tournaments

If the correct orange or green dot balls were not used, please let us know the tournament site(s) and date(s):

Question Title

* 9. Please use the scale below to rate your child's overall Fair Play experience at tournaments:
Your Fair Play experience at tournaments comprises of all players:
- Following the rules of the game.
- Treating opponents, officials, organizers, coaches, parents, and spectators with respect.
- Embracing both victory and defeat with dignity.
- Displaying appreciation for a good performance.
- Exercising self-control.
- Playing a part in creating a safe and inclusive tennis environment by not engaging in any form of maltreatment or verbal, physical or online abuse towards opponents, officials, organizers, coaches, parents, and spectators

Very good

Good

Acceptable

Poor

Very poor

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* 10. Was the Rising Stars leaderboard updated within two weeks following the tournament weekend?

Yes, at all tournaments

Yes, but only for some tournaments

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* 11. Did your child receive their unique player gift in a timely manner?

Yes, it was received in a timely manner

Yes, but it was received late

No, my child did not receive anything

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* 12. Please use the scale below to rate your child's overall experience at Rising Stars tournaments (positive, fun, healthy environment):

Very good

Good

Acceptable

Poor

Very poor

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* 13. With regards to the Rogers First Set Tour - Rising Stars, is there any other feedback that you would like to share with us?

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* 14. Which province does your child compete in?

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* 15. If you would like to enter our draw to win a $100 Sport Chek gift card, please fill in the following information: (Your information will only be used to contact you with regards to the contest).

Name

Address

Address 2

City/Town

Province

Postal Code

Email Address

Phone Number

Thank you for taking the time out to complete our survey, we appreciate your feedback.