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Party Experience Feedback on Human Rights Tribunal Mediations
This survey consists of 16 questions and should take roughly 10 minutes depending on how much individual feedback you wish to include.
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1.
Have you participated in Human Rights Tribunal mediation on the side of
(Required.)
Complainant
Respondent
Both
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2.
Have you participated in Human Rights Tribunal mediations as
(Required.)
Self-represented party
Legal counsel for a party
Support person or lay representative for a party
Other (please specify)
3.
How many Human Rights Tribunal Mediations have you participated in?
1 time
a few times
regularly
4.
How would you rate your experience of the overall scheduling process?
Very satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
5.
Did you find that you had the information you needed about the mediation process, and do you have feedback about the information provided or available?
I had the information I needed
I did not have the information I needed
Other (please specify)
6.
The Tribunal sets mediation dates when it gives the Respondent(s) notice of the complaint, and later confirms that date with the parties. Parties can reschedule. Do you have any feedback on the way mediations are scheduled?
7.
Which of the following have you participated in, check all that apply
Videoconference mediation
Telephone mediation
In-person mediation
Early mediation (ESM)
Settlement before hearing shuttle mediation
8.
Do you have any feedback on the mode of mediation (ie. Videoconference vs in-person)?
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9.
Which of the following Human Rights Tribunal Mediators have you had mediations with? Choose all that apply
(Required.)
Laurel Albina
Megan Ashbury
Sheriden Barnett
Jacqueline Beltgens
Shelley Chrest
Charlene Cleary
Joan Cotie
Gina Delimari
Christopher Foy
Vivian Kerenyi
Cathy Knapp
Laura Matthews
Shelly McLaughlin
Katrina Pacey
Leslie Palleson
Steve Perks
Adam Rollins
Ashley Syer
Kellie Tennant
Sheldon Toner
10.
Please explain any positive experiences you have had in mediation. If appropriate, please name the mediator and explain what they did that made the process positive.
11.
Please explain any negative experiences you have had in mediation. If appropriate, please name the mediator and explain what they did that made the process negative.
12.
Where you had a negative experience, did you raise your concerns with the Mediator? How did the Mediator respond?
13.
Are there particular Human Rights Tribunal mediators that you prefer not to work with? Why?
14.
What do you see as strengths in the mediation services currently provided by the Human Rights Tribunal?
15.
What do you see as weaknesses in the mediation services currently provided by the Human Rights Tribunal?
16.
What do you think the Human Rights Tribunal could do to improve the overall mediation experience for parties?
