2025 Rail Passenger Experience Survey

Hi there, Rail Passenger!

We’d love your help shaping the future of train travel in America!

We’ve put together a short Passenger Experience Survey (about 10 minutes) to learn what really matters most onboard: comfort, WiFi, food, privacy, seating, even the look and feel of the trains themselves.

Your input helps us as an Association make a stronger case to Amtrak, to Congress, and to state and local transportation leaders about what passengers actually value.

We’ll share the results later this year — and we think you’ll be fascinated by what other riders have to say!

Thanks for being part of the movement for better trains, better service, and a better connected America.

All aboard!

Jim Mathews
President & CEO
Rail Passengers Association
www.railpassengers.org

We’ve used SurveyMonkey to host this survey. Please know that your responses are 100-percent anonymous and we’ll only use your answers for research and advocacy purposes.