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* 1. Who referred you to this laboratory?

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* 2. Please indicate which JVHL Network Laboratory performs your testing services from the drop down menu

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* 3.
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  Strongly Agree Agree Disagree Strong Disagree Not Applicable (N/A)
The laboratory staff was professional and courteous.
I did not wait longer than I thought was reasonable for my services.
All my questions were answered to my satisfaction.
I was satisfied with how my blood was drawn.
The location and hours of the service center were convenient.
The service center was clean and neat in appearance.
I easily found accurate directions and hours of operation for this center on-line.
My results are easily accessible on-line (My Chart)

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* 4. My experience would have been better if:

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* 5. Would you like to speak with a laboratory representative about the services you have received?

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