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2025 OPPA Credit Union Survey

Please take a moment to answer a few questions about your experience with the OPPA Credit Union over the past year. Feedback is important for us to improve our services for you, our Members.

***If you would like a response or follow up to any of your questions/answers or comments please include your email address in the comment field of the question so we can contact you.
1.How would you rate the overall quality of service you receive at the OPPA Credit Union?
2.Is the OPPA Credit Union your primary Financial Institution?
3.If you do not use the OPPA Credit Union as your primary Financial Institution, why not?
4.Has anyone proactively reached out to you by phone or email in the past year to check in or discuss your accounts or services?
5.Do you feel our products and services are "generally" competitive?
6.How would you rate the accuracy with which your accounts are handled?
7.How would you rate our staff’s knowledge of financial products and services?
5 Star - Excellent
4 Star - Very Good
3 Star - Acceptable
2 Star - Weak
1 Star - Poor
8.Please rate your satisfaction with our team in handling your requests or resolving any issues.
9.How responsive are we in handling your inquiries, requests or issues?
10.Is there anything we can do to improve our service to you?
11.
On a scale of 0 to 10,
How likely is it that you would recommend OPPA Credit Union to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likelyExtremely likely
12.Do you have any other comments, questions, or concerns?